Leading-Edge Orthopedic Techniques and Patient Care
For more than three decades, Tier 1 Orthopedics (formerly Upper Cumberland Orthopedic Surgery) has specialized in the care of our patients’ musculoskeletal systems, bones, joints, ligaments, muscles, nerves and related structures of arms, legs, back and pelvis. Tier 1 Orthopedics has board-certified orthopedic surgeons, each one with mature judgment, successful experience and high qualifications. They have gathered about them professional staff members who share their necessary commitment to leading-edge orthopedic and related care.
Our goal is simply to return patients to normal function as quickly and safely as possible. To reach this goal, the medical professionals of Tier 1 Orthopedics enlist a comprehensive, leading-edge approach to the prevention, assessment, treatment and rehabilitation of musculoskeletal (bone and muscle) injuries.
Dedicated to Achieving Clinical Excellence
Tier 1 Institute is dedicated to achieving clinical excellence to provide top-quality care for our community. The awards and recognition we have received are only possible because of the quality care, hard work and knowledge of our physicians, medical staff, employees and community.
Total Shoulder Care
Rotator Cuff Repair
Other Shoulder Procedures
Tennis Elbow Procedures
Carpal Tunnel Surgery
Trigger Finger Care
Other Hand Surgery
Total Hip Replacement
Total Knee Replacement
Other Knee Procedures
Nonoperative Care of Tendonitis, Bursitis
MORE HELPFUL INFORMATION
Referral to Tier 1 Institute from your primary care physician is recommended but not required. Your musculoskeletal system is prone to minor problems that may produce pain, and your family physician may refer you to us to see if surgery is indicated. However, we usually do not treat you for each new episode of pain unless you have been referred to us by your primary physician.
Because of schedules and emergencies, it is not possible for our surgeons to answer all calls. Be assured, however, that their answers to your routine questions will be relayed to you by a member of our trained staff. More complicated questions will be answered by your primary physician or by our physician assistant returning your call.
Prescription and Refills
We issue prescriptions and refills during office hours. We do not routinely write or call in prescriptions after hours because our physician on call will not have your medical record in front of him.
Fees and Insurance
We share your concern about the cost of medical care. Our fees are in line with fees for similar services in this area. We are specialists, and our fees may be somewhat higher than the fees of other physicians who do not specialize. Depending on the nature of your problem, you will be charged either one of two ways.
For major injuries and surgery, we charge one fee for all the physician time involved in treating your condition. For most of the less severe problems, we charge a fee for each office visit. Charges for X-rays, injections, crutches, splints and casts are not included in our office visit fees.
Please bring with you any X-rays previously made. Your doctor may wish to consider them in his evaluation of your condition. The law requires that we keep X-rays made at Tier 1 as legal documents, but we will be glad to make you copies at $8 each.
Patient Information and Changes
When you visit our office, please advise our receptionist of any changes in your address, telephone number, marital status, insurance status, etc.
We prepare and submit insurance claim forms for your insurance company usually within 10 days of receipt in our office. For insurance forms in addition to ours, a $5 charge is assessed. Too often, health insurance is purchased in the mistaken belief that it always covers medical and hospital costs in full. Some do cover many services in full; others do not.
We invite you to discuss this matter with our insurance secretary, who will freely give you an informed opinion about the coverage you have or are considering, and will, of course, assist you as much as possible to see that you are treated fairly. Insurance aside, we stress that the financial responsibility for payment of services rendered rests with you or your family.
In follow-up care, you may be seen by a physician assistant, who is licensed in the State of Tennessee.