I had developed excruciating pain in my right leg, and the numbness and burning seemed to indicate sciatic issues. Another provider had given me an appointment three months out, which I simply couldn't wait for-too much pain.
I heard about Tier 1's urgent care, and decided to travel (I live in Crossville) to try and see someone sooner. When I arrived, I explained my issue to the receptionist, and she checked with the Ortho on duty; they said they would be glad to see me, but it sounded like a neuro. The receptionist then got me an appointment with Dr. Jestus' PA, Jacob, that SAME DAY.
Jacob gave me a thorough exam, and listened carefully to my description of my issue. He gave a preliminary diagnosis (which ended up being 100% accurate) and fast-tracked me for an MRI. To make it more convenient, Dr. Jestus scheduled his follow-up immediately after the MRI, so there was no additional travel or wasted time waiting for a solution. When it was decided I needed surgery, Tier 1 had that set up in a single week from my appointment.
My experience with Dr. Jestus and Cookeville Medical could not have been more positive; attentive, caring staff, no extended wait times and a completely successful surgery. It was the model of what a hospital visit, and surgical experience, should ideally be.
A week later, I'm pain free, moving well and still immensely impressed with the care I received with Dr. Jestus and Tier 1. An amazing experience, and one I'm very thankful for.