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Testimonials & Reviews

Tier 1 Orthopedic and Neurosurgical Institute
Orthopedics, Sports Medicine in Crossville, TN & Cookeville, TN

4.9/5 Rating
1584 Reviews


Tier 1 Orthopedic and Neurosurgical Institute always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 1584 reviews with an average rating of 4.9 out of 5 stars. Please read what others are saying about Tier 1 Orthopedic and Neurosurgical Institute below, and as always, we would love to collect your feedback.
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Dr. Jules is an excellent professional. He is friendly, thorough and very accurate in solving problematic foot and ankle concerns. I highly recommend him.
 Nancy H.
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Very good Dr. did both my LT. and RT. hip no problems at all.
 David T.
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Excellent communication skills,truthful,
 Carmon P.
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Great service, helpful office staff, prompt, knowledgeable Doctor. Highly recommend.
 Robert A.
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Dr.Turnbull is a great doctor,I have been to several orthopedic doctor.I will take him over anyone that I have been to.He take his time with you,you don’t feel that you have been rushed.Explain everything to you.I would give him a five star rating.
 Joyce H.
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Dr Juels is the best. I appreciate his time and expertise.
 Claudia B.
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both dr. burstedt and kim where very nice, professional, took time to see that i understood, answered all questions and treated me with respect.
 Frederick M.
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Very informative & easy to talk to.
 Bryanne C.
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I would recommend Dr Jestus to anyone needing back/spinal surgery. Easy to get an appointment, very friendly and professional. Dr Jestus is excellent.
 Sandra G.
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Follow up for wrist pain which I still have
 Carol S.
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Appreciated that Dr. Worley started talking about physical therapy during my initial diagnosis so I can prevent a similar ankle injury in the future!
 Sarah C.
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Good but a little wait.
 Wanda W.
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Everyone was very nice The young lady that checked me in The nurse to the all was great
 Frances P.
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Dr Stachler was very attentive to all our questions and provided reassurance that everything was relatively normal following the shoulder surgery. He also provided some additional guidance on rehabilitation.
 Rhonda K.
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Fantastic. Easy check in, short wait, caring n compassionate staff. Doctors n staff who LISTEN.
 Shirley B.
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Easy to schedule, short wait, and great care. Thanks Tier 1 and Dr Pahl.
 Bret S.
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Always Great!
 Elizabeth J.
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Dr. Jules was very personable and professional.
 Sonya P.
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It was a pleasure to meet Dr. Burstedt! He was very nice. Explained my MRI results in detail. Answered all my questions completely and to my satisfaction.
 Charles L.
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Dr. Jules was the only Dr. Who figured out the cause of my pain. I sought out several other sources including another ortho Dr. who had no explanation. My surgery went perfectly and I highly recommend him to anyone needing healing for ankle or foot pain. I am so grateful I found him.
 Nancy H.
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Best injection ever.
 Brian M.
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Cares about his patients
 Dawn B.
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Dr. Jestus is great! He showed the MRI of my spine to me, and clearly explained the results. I would recommend him to anyone with spinal problems. The staff at Tier 1 are always courteous, friendly and efficient.
 Laurie M.
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great
 James A.
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Staff was very kind and considerate and X-ray tech as well , the Doctors were wonderful and caring and truthful to me about my problem. And took care of my problem as well ! Thank you all very much for all you did for me :)
 Lucinda S.
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He was kind and very informative.
 Lisa H.
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Excellent bed side manner. Will take as long as needed to explain a situation or procedure. Very professional.
 Susan P.
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Awesome Dr. I would recommend him to anyone. Takes time with you answering all your questions. Very polite. Great Surgeon.
 Tracie P.
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Not a fan of MRI's. Results according to the Dr were not great but indicated what I hoped for. Dr. Jestus explained my options. So I was satisfied.
 Lawrence D.
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Very professional. Excellent care Marguerite J
 Marguerite J.
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Great Dr
 William M.
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Great visit, answered my questions
 Sandra K.
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Always very happy with the care from Tier 1. Professional , caring and understanding. Dr. Turnbull is awesome and his nurses are wonderful . I would, and have recommended him to family and friends. Sherrie N
 Sherrie N.
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The best place ever for me,no pain in my knees since the surgery. Thanks
 Fred R.
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Good
 Barbara H.
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Very Good!
 Roscoe L.
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Quick but took ample time with me!
 Danny U.
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Very professional and attentive.
 Stephen C.
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Dr. Paul was great I am really happy with how my surgery went everyone in the office has always been helpful and very nice
 Dianna S.
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He was very attentive and very kind.
 Dade P.
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meh i didn’t feel super validated or heard so i left still with a lot of pain
 Eleonore A.
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Checked in at front desk and after a short time my named was called and I was taken to have x Ray's taken and then to an exam room where my assigned doctor came in. Everything went very smoothly and I was taken care of very efficiently and all my questions were answered and I was explained my options. Excellent experience!!
 Duane L.
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I found Dr Juels, to see what was wrong with my ankle. After some testing we found out there was quite a bit of damage to the ankle and surgery was my option. So, I have seen this Doc and team from initial appointment, pre-op, surgery and post-op, with more appts coming. I cannot recommend them enough!!!!! I have never waited to be seen, Doc spent an amazing amount of time during appts, to explain and answer my questions. This team kept me feeling safe and secure during surgery day. Doc. Juels did amazing work on my ankle and I will be hiking again before winter (crossing fingers, but pretty confident). My post-op appt was amazing in how much time and care this team gave me! I cannot say enough. I hope to never need this team again, lol, but I recommend them HIGHLY, and if I ever need, this is the only team I will work with. Thanks to each and every one of you, and to the whole Tier 1 team, BRAVO!
 Mitzi B.
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Good
 Grady S.
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Great
 Howard E.
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Very fast friendly and great service
 Deborah H.
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Everyone was so nice and caring
 Tena C.
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I waited 1 hour and 20 minutes for a 5 minute consultation. My prescriptions were sent to the wrong pharmacy.
 Linda C.
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Dr. Worley was very good. He was personable and professional. Great bedside manner.
 Xavier W.
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Very professional, nice and caring
 Clarice F.
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Dr Juels and staff were wonderful. Very caring and made my experience with them very comforting.
 Judy S.
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Great Doc! Took care of me with a knee replacement, then revision. Got a 25 yr old knee now. Love him and his nurse!! Recommend to anyone!
 Ann Machelle C.
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I waited one hour and forty five minutes to see him. I hope that doesn’t happen again. I was satisfied once he got to the room.
 Scott A.
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Very good doctor and everyone goes above and beyond
 Madlyn S.
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The best care anyone could hope for… Kathy the nurse is fantastic .. ty all
 Cathy M.
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DR Turnbull and his staff are very caring and responded to my every question.
 Rhea G.
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Dr. Juels is kind and patient, knowledgeable and interested in the patient's situation. He is attentive to inquiry and considerate with questions and concerns. Because of this, our son is also (the patient) is very comfortable with him and his care. He helps us understand the options and potential outcomes, which helped us determine our chosen course of action. Thank you!
 Nathaniel H.
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I didn’t have to wait long and doctor Was very polite and helpful.
 Sandra B.
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Friendly staff and the Doctor listened to what I had to say
 James P.
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Answered my questions
 Karen B.
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Very very good! Best Dr I’ve ever seen! Listens too my problems, and always very thorough and nice
 Alon S.
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I'm glad I got the shot for bursitis in my hip. I'm really looking at it don't know if Physical Therapy will help my knee because I've had it several times before with no improvement but I will try again.
 Patricia M.
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Dr Juels and his team were professional, caring, and informative throughout the course of my care. I would highly recommend.
 Cheryl B.
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Experience was great
 Kathy M.
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Very pleasant and knowledgeable. Would recommend to others.
 Patricia W.
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You are the best. Thank you for taking such good care of me.
 June H.
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Caring staff..Dr. Roberts is excellent!..very informative, caring.. An excellent Surgeon!
 Elizabeth T.
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Great always feel I am getting great care.
 Terri D.
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I was comfortable, I enjoyed the way they explained everything. Plus it was good of them to explain my condition to my loved ones so they would understand
 Patrick M.
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Dr. Turnbull was informative and gave me options for better health. He was very kind.
 Permelia E.
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My appointment was with Dr Jestus, but was seen by another doctor
 Donna E.
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Dr Stachler is a wonderful doctor who takes time to explain everything
 Janice P.
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Very happy with the entire crew and the professionalism. They were very attentive to my issue and took care of me pretty fast. I especially loved that I had an appointment for a certain time, I was called on time and was in and out within the hour. Dr. Roberts takes his time to give you his undivided attention and listens to you. I will not see anyone else but him. Thank you, Dr. Roberts! :)
 Emelea D.
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The PA was very thorough, professional and friendly. He explained things thoroughly and gave me the most pain free knee injections I’ve ever received!
 Linda B.
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Very informative and listened to what you were concerned about and tried to meet the need. Gave shot in my knee and it was over before I realized he had started it!
 Wanda T.
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Dr Juels is excellent
 Dennis P.
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Dr Paul is a fantastic physician because not only is he knowledgeable in his field, but he is compassionate, friendly and comforting! He is not patronizing or condescending at all! I will refer him to anyone in need of his services!
 Anita G.
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Dr. Lamb was very nice and explained my condition, his recommendation for treatment and really explained everything in a way that I could understand.
 Joyce D.
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Didn’t see Dr.Roberts but the Doctor I saw was very good. The nurse was excellent, she answered all my questions and took time to explain. Got in and out even before my scheduled appointment time.
 Steven H.
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I always love the treatment I get here.
 Karen R.
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My wait time was short. Very nice people. So glad I was referred to them
 Paula M.
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Great
 Mark T.
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I was able to get an appt quickly. I was in and out of the office very quickly. I needed some paperwork filled out a they were happy to do it! Great place!
 Jada W.
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Very glad I found dr
 Brenda G.
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Very friendly and professional
 Sally M.
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After being in pain for 5 months, I was referred to Dr Stachler and my problem was quickly diagnosed. My knee was operated with minimal intervention and I walked out of the recovery room without a limp. Thank you for your expertise and professionalism.
 Constance T.
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Very professional… caring… knowledgeable
 Tamelyn B.
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Dr. Juels, his Pa and nurse are very attentive and do a great job of explaining things.
 William N.
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My experience with Dr. Worley was exceptional. The three star goes to whoever told me to be there at 11:00 a.m. I arrived and was sent away and was offered another appointment the next day. I explained that I had traveled for 40 minutes getting there, so that was over an hour of traveling time wasted.
 Bonnie M.
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Excellent dr and excellent care Thank you so much God Bless
 Angela H.
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He explains everything to you and listen to you and concerns.
 Susan B.
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I'm very satisfied with my treatment and would highly recommend Dr jestus to family and friends.hes been honest and upfront with me from the beginning.tiet 1 is a great place for treatment .
 Glenda M.
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There always nice knowledgeable, Dr Jules is a excellent surgeon and very professional.
 Scott W.
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Difficulty walking and pain in hip and back led me to a visit with Grinspun. He referred me to Worley for a pain relieving hip injection. I was also referred to a neurosurgeon that will provide their input on my back situation after an mri is done. Thanks for the smooth transition
 Tori H.
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Dr Worley and his attending were very comforting during my procedure. The "good" doctor even apologized for the pain he caused me while administering the injection. My hip feels much better although my back is still hurting. Walking is much easier now. Thank you both for helping me to get some relief from this pain.
 Tori H.
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Friendly, helpful and professional service. I highly recommend!
 Mary F.
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I arrived at the clinic in a fair amount of knee pain and was seen immediately. Great experience! Bud Osborne
 Calvin O.
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Dr Juels and his team were very thorough, explained everything in detail, and made me feel safe and secure about my upcoming surgery.
 Jonathan B.
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Dr. Juels was very attentive to my concerns and offered options to treat my ankle problems. He has excellent bedside manners and didn't try to rush it if the room without making sure my concerns were met.
 Heather F.
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My experiences at Tier One have always been positive. The staff and Dr. Roberts are great!
 Joseph N.
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Dr. Juels and Kelly have been wonderful with my daughter!
 Kenlee L.
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No wait and Dr. Jules was very professional and helpful.
 Linda M.
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Very friendly people knowledgeable and very efficient this is my go-to doctor I always go there first
 Fred M.
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Wonderful. Dr. McKinney is great. He explained options in detail so I understood. Great sense of humor. I like that. Didn’t sugar coat his description of how bad the shot in my hand was going to hurt. Stayed and talked with me while I composed myself. I really like him
 Iris T.
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The doctor took time to explain to me what to expect from the surgery.
 James W.
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My Doctor was very informative and thoughtful. He has an excellent “bedside manner”, which was very helpful for any anxiety I was feeling. The office and waiting area were very comfortable and clean.
 Clara M.
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Dr. Burstedt is the best “pain” doctor I have seen all the years I have been seeing pain doctors and I have been seeing pain doctors since 2002 when I first battled cancer. Dr. Bursted really takes the time to understand your pain issues and then creates a game plan to reduce or eliminate the pain issue. Hs PA is also very good. Great team! Chuck Black
 Charles B.
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Excellent personal care!
 Larry J.
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It was informative. I got the information ii needed at this time They are always caring and helpful. Thankyou. Samantha
 Samantha B.
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Dr. Pahl always takes all the time needed to discuss my issues/concerns. He has performed a total shoulder replacement as well as doing follow-up care for a trauma surgery I had performed on a fractured leg in SLC UT. I have complete confidence in his surgical abilities and follow up care.
 John E.
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Everyone was professional and kind. I was in serious pain and I felt well cared for in a difficult situation.
 John K.
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I really liked being able to take care of registration prior to my office visit, as well as, taking care of my copay. It made the check-in process quicker. Also, the wait time to see the doctor was minimal. Very organized office.
 Terri R.
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1st time meeting doctor, very good visit, very knowledgeable
 Patricia S.
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Quick, everyone nice and well informed, good advice,
 Gwendolyn M.
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I believe he had my best interests
 Rebecca J.
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I really liked him for a Dr. Did a good job on my ankle surgery
 Donna H.
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Great service
 Clifford A.
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dr. grinspun & staff always make u feel welcome & make u feel they are truly concerned about your problem. him & his staff always answers all & any questions i might have. they lay out ur individual plan for me, so there is complete understanding of the goal to be. achieved. they are great at what they do. all the teir1 staff are.
 James F.
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Friendly,caring and as always helpful. They have pulled me through several orthopedic events and it looks like I have another one coming up ! Dr Mckinney & his staff are an excellent team to depend on !
 Delbert H.
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My initial appointment was April 14, I was very impressed & satisfied. Dr. McKinney ordered physical therapy and then a follow up after. I completed the recommended therapy at South Fork Physical Therapy, in Jamestown. I have emailed and left messages with scheduling, trying to get my follow up. As of today, I have not been contacted by anyone.
 Douglas H.
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Dr. Roberts did a Lt. Hip replacement on May 12, 2022 so far so good. He showed me my X-Rays for my knees and my hips and at the time I though it was my knees that were the problem, but it was my hips. So he will be doing a double hip replacement the second hip replacement is for June 2 ,2022. I have all the confidence in the world in Dr.Roberts that these procedures will solve my problems.Now the rest is up to me to follow my after surgery rehab.
 David T.
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Great survive and when you arrive they take care of your issues very quickly and are very helpful in explaining any information you need.
 Clifford A.
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Entire staff is very professional, plus being so personal The doctor ranks as one of the best orthopedics I have had the honor of seeing.
 Terri E.
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Dr. Jestus is caring in his manner; thorough in his method for diagnosis & most of all, knowledgeable in his field of medicine. I certainly appreciated his staff for their efficiency & positive attitude when scheduling appointments & greeting me at the office. I am thankful that Dr. Hudson referred my case to him. I would highly recommend him to others!
 Mary S.
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Very knowable and good patient manners.
 Roger K.
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Friendly, caring, and reassuring. I always look forward to a visit with Dr McKinney and his staff, they care about me personally and my wound technically.
 Delbert H.
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As always, Dr. McKinney is the best orthopedic doc ever!!! he always listens to what i have to say, he always takes the time to explain the situation until i am comfortable with his diagnosis, and he never rushes through our appointments.
 Frederick M.
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Very quick visit with doctor but positive.
 Cheryl H.
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He was easy to talk with and gave me some options I can try to reduce my back pain.
 Tanya S.
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Dr Robert’s & Scott are a great team. Explain details clearly and understanding your pain with situation.
 Eileen C.
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Addressed all of my concerns; provided suggestions
 Clintina S.
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Dr. Burstedt is very professional. He took the time to explain in detail what my lower back issues were and the options available for treatment to me. The time and detailed explanation impressed me. His staff is also professional and helpful re: scheduling appointments and procedures.
 Deborah W.
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very pleasnt experience.very nolagble and very nice person.
 Kenny B.
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I had a good experience but did not get my prescription.
 Dennis P.
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Dr Juels is very caring young doctor. Wish I would have found months ago. So glad I am under his care now.
 Claudia B.
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No waiting Answer question Took time to listen All the staff treated me with respect
 Linda B.
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Didn't have to wait.
 Barbara K.
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The whole process was fast, efficient and professional. I would and have already recommended Dr. Stachler to a customer of mine. He was very knowledgeable and thorough with every visit.
 Sherri L.
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Dr. Pahl is very professional, friendly and knowledgeable. He answered all of my questions and described the procedure to me before starting. Dr. Pahl and his staff have earned my complete confidence. E Johnson
 Elizabeth J.
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Was a very knowledgeable and understanding surgeon. Pleased to have him recommended to me and would also do for people I know
 Bobby C.
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I highly recommend him for anyone that needs surgery,
 Shannon P.
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Very competent and skilled surgeon. Quite pleased with the staff also. Never have had to wait long for my appointment. Would highly recommend Dr. Turnbull.
 Carla C.
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Exceptionally pleased to obtain information about the strained tendon and foot callus and have the treatment confirmed. After examining more closely the recommendation of wearing both orthotic supports and metatarsal relief pads, both are now used simultaneously. Consultation w/ Dr. Juels brought closure to the problem. Grateful for both consultations.
 Elouise J.
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Thank you for your caring and professional help with my foot problem.
 Patricia H.
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Dr. Pahl was very helpful and through. He did not rush me and listened to my concerns and addressed each one. I will continue seeing him in the future.
 Julie H.
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Everyone is so nice and friendly and try to help solve your problem.
 Connie O.
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I had a steroid shot in my shoulder. The experience was quick and pleasant
 Stephen M.
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Wonderful experience. Dr. Stochner (sorry about the spelling, lol) has been available to further discuss my shoulder surgery performed by him. Kind and great bed-side manner. Would do it again in a heartbeat!
 Deborah H.
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Very pleased with my visit.
 Tammy H.
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Wonderful doctor
 Michael H.
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Dr. Pahl had a great and professional personality and never tried to push for surgery but what was best for the patient
 Terry C.
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AS usual very efficient, very professional. Like theyn say "YOUR IN GOOD HANDS WITH TIER 1"
 John A.
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I picked Dr. Turnbull because I had an excellent experience with the last issue.
 William P.
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everyone always courteous & friendly
 John B.
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Wait time was a little long, but it is worth the wait for Dr. Roberts. He is very thorough, friendly and patient.
 Virginia L.
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Listened and answered questions clearly.. explained diagnosis and plan of care..pleasant and courteous
 Teresa T.
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Very pleasant and informative. Short waiting period. Staff very nice.
 Margaret F.
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Everyone treated us good. The only issue we had was how long we were there, it was over 11 hours from arrival time to being discharged.
 Richard V.
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Dr. Turnbull Very concern on what's going on with me Super nice
 Silas F.
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Very organized practice. Waiting time is minimal. Dr.Turnbull took great care of me.
 Patricia E.
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the staff Is awesome. They really take good care of their patients and make sure they heal and are doing okay. Specially after surgery. Love the staff
 Tai T.
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As always, very professional and they all know what they are doing.
 Richard M.
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A skilled surgeon with a delightful personality. He doesn't talk down to me. He's very relatable.
 Linda C.
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Dr. JESTUS is always professional and nice. I only trust him when it comes to my back problems.
 Lisa M.
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Dr. Juels is the most caring physician that I have ever been too!! He repaired my left foot that was injured decades ago. Wait times are minimal and yet he will spend as much time as necessary to examine and explain the treatment and healing process.
 Shannon P.
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Very caring and took time.
 Jennifer F.
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Answers to questions given promptly and understandably.
 Paul P.
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I have received excellent service from Dr. Jestus and his staff. I highly recommend this medical group to anyone needing medical care.
 Jon H.
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Dr. Jermakowitz is very knowledgeable and personable. He takes the time needed to ask questions, make a diagnosis and ensure that you understand, by answering any questions or concerns that I had. He and his nurse are wonderful!!
 Shannon P.
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Visit was very good. Dr ‘s office set up an mri appt. In a timely manner.
 Kathryn C.
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Always looking out for my best interests
 Barry D.
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Great !
 Sandra B.
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Had knee replacement surgery . Doctor Stachler did a amazing job !! I will definitely have him do the surgery on my other knee.
 James C.
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So far no complaints. Just a week post op
 Rhea G.
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Very personable and explained in terms that a person could understand. Seemed to truly want to help solve the issue, instead of just pushing me through to the next patient like so many do now days!
 Glenda W.
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Everyone went above and beyond to help us
 Madlyn S.
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Seemed genuinely concerned with my pain and willingness to help as much as he could!
 Glenda W.
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Professional and courteous.
 Carmilla C.
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Have enjoyed all of it . Hip replacement has went great .
 James W.
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Our experiences with the front office and medical staff of Dr. Greg Roberts have all been thorough and of the highest quality. Without going into long detail I will just say I would not consider any other surgeon in his specialty for their services.
 Barbara L.
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Very knowledgeable and had great bedside manner.
 Susan C.
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Professional.
 Linda G.
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Always enjoy you and your staff. Very caring.
 Ruth J.
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I am very concerned about the lack of pain medication after the first few days. I would think at least Tramadol could be prescribed!
 Anna B.
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Dr. Juels is the best!!! He has saved my foot. Best foot and ankle orthopedic surgeon ever!!!!!!!
 Polly B.
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This was my second visit with Dr.Jestus n ten yrs. I would highly recommend him and his staff to all those with medical issues. He takes time, listens well, asks questions and is very thorough and patient. I trust him.
 Carolyn B.
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This was my fourth visit over a period of 2 years every time I have been to Dr Worley it has been a very good experience this doctor is extremely knowledgeable has a fantastic personality as just an all-around good dude. He would make a great neighbor damn good doctor
 Richard M.
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good
 James S.
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I visit here every 3 months for my shots everyone's great friendly
 Gerald A.
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He did an explanation of what would take place when he did my surgery. Also, he was calm and seemed to be in no rush. I never felt anxious while we discussed his opinion of what needed to be done.
 Betty P.
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always professional and to the point.
 Jerry P.
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I had several questions and issues to explore regarding my arthritic knee. Dr. Roberts took efficient time to provide feedback and facts that helped me determine the most effective course of action. Excellent combination of empathy, active listening and professional knowledge and advice. Thanks!
 William H.
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Very nice
 Michael C.
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they are very professional and explained everything to me
 Rhonda W.
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Great bedside manner
 Christiana A.
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Dr. Roberts explained everything in detail and answered all my questions…very nice visit…
 Carmen M.
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Very good
 Charles O.
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Dr. Justus, an excellent & knowledgeable neurosurgeon, is treating me for chronic sciatica. No rush into surgery, but lots of therapy & treatment for inflammation as needed. His staff is excellent & appointments are timely & efficient.
 Joanna C.
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Anna and Dr Paul you guys are amazing thank you and keep up the great work!!!!!
 Jason A.
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Dr. Jules was patient and took his time to explain my foot issue where I could understand so I could make an informed decision for treatment.
 Doris W.
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We are both pleased with the surgery and recovery. Dr. Is always friendly and upbeat, a pleasure to work with. Thank you.
 Randy L.
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Great
 Matthew F.
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My knee replacement has changed my life. I am 4 months after surgery and working in my flower beds, doing walking tours on vacation, climbing stairs and doing my housework. Thank you Dr. Turnbull, your staff and the staff at Tier One Rehabilitation.
 Belinda W.
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Very happy with Dr. Burstedt. Explained what could be done to correct my problems. Listened to what I had to say. Spent time with me and was very courteous.
 Anthony D.
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Was a great and informative visit with Dr. Roberts.
 James P.
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Very well treated and taken care of
 Angela H.
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Great
 Susie P.
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Very pleasant
 Lucinda S.
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Highly recommend Dr Pahl
 Donna G.
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I am absolutely amazed! This is my second knee replacement and there is no comparison. The proactive portion was exceptional and the post op recovery was unbelievable. I am almost pain free. I am fully mobile. And I feel healthy. I have to keep looking to be sure Dr. Turnbull really did replace my knee. The staff was absolutely excellent. Knowledgeable, friendly and very considerate of all my needs. Thank you.
 Beverly M.
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Everyone was very friendly. And they ran right on time.
 Bonnie P.
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Always been professional
 Robert B.
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In and out fast.
 Sandra G.
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I I just started treatment it’s too early yet to tail and so far they have treated me very well
 Thomas L.
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Dr. Worley takes good care of me.
 Leila G.
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Friendly staff dr
 Joyce W.
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Always down to earth, easy explanations
 Landon D.
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good service and treatment, but too long wait peeriod
 Virginia M.
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Doctors, nurses, Office workers, are all friendly nice people and a good atmosphere to walk into.
 Myra B.
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He explained everything regarding my care plan. Also took the time to answer all my questions without making me feel rushed. I had an excellent experience.
 Tammy R.
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I went and saw Dr Grinspun and my knee and hip were really bad. It’s was 43 years of damage and pain. And he said he would fix me. Dr Grinspun gave me a new knee and then new hip. I am very impressed with his work and manners and truth he told. He is awesome Dr. And I will always remember he made me a new person. I thank you Dr Grinspun for everything.
 Tom J.
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Appreciated his input on what I might consider doing with this aching back. He encouraged water walking which is exactly what I am going to do. I still wonder if an epidural or 2 or 3 would be effective??? It would just extend the waiting time to when and IF I would have surgery but may offer a pain free period of time before surgery is the only alternative.
 Dianne B.
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He is an amazing Dr who really knows his practice. He has always worked very hard to help me with everything during my horrible foot problems. I would 10 out of 10 recommend him to anyone who has issues with their feel or ankles. He’s amazing
 Betsy C.
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Fair
 Patrick M.
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Always super friendly and informative.
 Brian R.
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Great service and knowledgeable medical evaluation/ assistance! Thank you!
 John L.
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I went to Dr. Worley because I had a large swollen lump under my kneecap due to a fall. Dr. Worley examined my knee very closely and listened to me as I told him how I had gotten the lump and bruises. Dr. Worley was very kind and clearly explained my choices to me about how he could help my knee. I chose to have my knee drained, and he and his nurse quickly got it done. He told me of an over the counter cream to get and put on my knee. I really liked Dr. Worley. He was patient, he listened to me, and he let me make the choice of what to do. S. Fristoe
 Sherri F.
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A little pain, a whole lot of relief!!
 Clyde N.
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Excellent experience
 Suzanna S.
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Always on time even when scheduled. Nurses are very nice and courteous. Dr. Juels has been always nice when talking to about anything.
 Michelle D.
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Dr. Roberts is a good listener and reacts with the least invasive or troublesome treatment that has the best possibility for success.
 Dorothy B.
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Dr.Roberts is great. Have used him several times in the past for issues. This time the wait was quite long. Didn’t even get in the room to be seen until 45mins past my scheduled appointment time. Could have been one of those days. Would still highly recommend.
 Steven H.
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In exam room by time of appointment. Wait maybe 5 minutes for Dr. Jestus. Looked disk. Knew what was wrong, recommended next step and each step thereafter if does not work.
 Lillie T.
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Dr. Turnbull answered all of my questions and I am very happy with the outcome from surgery. His team is wonderful and makes you feel at ease. I know I was in very good hands start to finish.
 Laurie P.
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Very pleased with the Urgent Care facility. Dr. Worley is very attentive and caring. I appreciate having the options discussed with me. He has helped me to return to hiking and attending fesstivals which are big wins for me!
 Juanelle S.
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On time. Knowledgeable and personable.
 Beverly M.
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VERY GOOD
 Janell N.
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Very efficient and professional
 Carolyn W.
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Dr. Roberts efficient and hardly no waiting at all.
 Brenda W.
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Great job of analyzing my right knee problem and recommending exercises to help
 James M.
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Satisfactory
 Sandra G.
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Always does good couldn’t have been better!
 Daniel J.
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Treated in a timely manner.
 Gary L.
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To begin, I was referred to Dr. Turnbull by my primary care physician, Dr. Kenneth Wood, whom I trust completely in reguard to managing my health care and reccommending specialists when he believes that level of diagnosis or treatment is needed. Dr. Turnbull is personable, professional and compassionate and answers medical questions thoroughly in language that patients can undestand. Office and medical staff members are polite and caring and always demonstrate respect for my privacy rights as a patient. The outstanding reputation of Dr. Turnbull and the Tier One Clinic have been confirmed by my own personal experience and I would reccommend him to anyone needing the services of an orthopedic physician. Glen Belcher, April 16, 2022
 Harry B.
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Dr. Roberts was very nice and explained the problem very well. Everyone in the office was really nice. We did not have to wait long in the waiting room
 Elizabeth S.
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He is a very good doctor.
 Donna H.
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My long standing knee problem was treated and I'm moving in ways I couldn't before.
 Suzanne S.
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Pleasantly experience
 Nelida T.
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Dr. Grinspun is both personable and knowledgeable. He evaluated the x-ray and gave us his suggestion of the next step.
 Gregory H.
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Thank you for helping me and saving my life. Patsy
 Patsy K.
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Dr. Jestus was thorough and answered my questions.
 Marilyn Y.
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Dr Worley did a great job of checking out my fractured hand and having a cast made for it.
 William B.
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Very pleasant and tried to get to the bottom of my symptoms. Thank you, Shannon H.
 Shannon H.
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Very good visit. Everyone was very helpful and smiling.
 James W.
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Good meeting, we’ll explained
 William K.
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Awesome!
 Thomas F.
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Quick and easy online registration. Friendly staff. Doctor was friendly and attentive. Would recommend!
 Claudia M.
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Dr Turnbull did rotator cuff surgery on me.He did a fantastic job.I am doing great.
 Ronnie S.
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I’ve been seeing Dr Turnbull for several years for bursitis in my left hip and getting injections. I don’t enjoy the injections but my office experience is always very pleasant and professional from check in to check out. He and his nurse are excellent
 Patsy M.
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Professional staff, no waiting and great personalities.
 Patricia M.
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Nice. Very professional and knowledgeable
 Teresa S.
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Prompt, professional, and personable. He listened intently to my symptoms and used imaging results to begin treat and made a follow up visit to assess initial treatment. I have found my new orthopedic specialist! Nurses and staff were super, too!
 Lisa S.
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Dr Paul is exceptional as a physician! He puts me at ease every time I walk into his office and talk to him! I couldn’t ask for a better doctor. I trust him as my orthopedic doctor for my shoulder and I would recommend him to anyone and everyone that asks
 Anita G.
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Had a problem with my hip for 40 years,he replaced it ,I didn't realize how much pain I was actually in,now the pain is gone and I'm now much better,thank you for listening to me and my symptoms bullseye doc
 Charles W.
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pleasant
 Russell S.
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The Doctor explained everything in detail and answered all of my questions!! I will definitely recommend!!!
 Kurt K.
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Doctor very clear and precise about the upcoming procedure and answered any questions that I ask of him.
 Darrell T.
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Dr Grinspun gave me a cortisone shot in my knee. We discussed surgery and he was very informative. Made me more at ease about having the procedure done. No complaints.
 Pennie M.
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Very attentive and informative
 Robin G.
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Amazing doctor and the staff is amazing as well! Very professional and knowledgeable. Dr jestus preformed back fusion surgery on Jan 3, 2022 and was pain free after surgery! Walking and moving around very next day! I would definitely recommend Tier One to anyone. Also another great doctor is Dr. Jules. He had preformed plantar fasciitis surgery december 2021. Till this day pain free. Very knowledgeable and very professional as well as the staff! Very high recommendation I will give
 Karen M.
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Dr.T on time and very through.
 Mary S.
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Dr. Roberts and his staff is very professional and efficient! Dr Roberts takes time to talk to you and insures you understands all options and any procedures . Would recommend Dr Rogers highly!
 Danny U.
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Dr Jeul is great. He gets 5 stars, however your staff sure needs additional training when it comes to the doctor run late. I waited 1 hour and 10 minutes in the room before the doctor came in. I did go out and ask about the wait in that tiny exam room. Waited, waited and waited. It is in my opinion that the staff needs to inform the patient when he is running OVER an HOUR LATE. This is inexcusable. It’s not the doctors fault, it is the staff that fails to inform a patient of the delays, and training of your staff. I left an important meeting to get to the appointment. I’ve been a medical director for 35 years not to mention working for physicians in private practice. I always informed the patient of any delays. I was so upset when the doctor came in, and really hated to go off on him. He said “I was running 30 minutes late, m sorry”. I said you don’t have to apologize just train your staff to inform people of delays. Simple….
 Claudia B.
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Two weeks after a moving heavy equipment incident at home, I went to see my primary doctor who sent me to Tier 1 Urgent Care. Dr. Worley was the doctor that I saw. He reviewed the Xray, looked and probed my injury and gave me instructions on how to handle the problem.
 Ida C.
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Excellent care and very caring staff
 Marguerite J.
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Very efficient
 Rebecca M.
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Fantastic. The entire Staff is Wonderful
 James J.
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Dr. Roberts juggled his schedule to get me in for my surgery, which was most successful. Went through the recommended therapy and am healed and very happy. Office staff pleasant and efficient. I hopefully won't have to be back, but won't hesitate to select Dr. Roberts if needed.
 Lynn P.
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Very pleased with the accommodations and care received from receptionist, nurse, and doctor. Receiving the injection was not as uncomfortable as I had anticipated - the result of the nurse and doctor helping me to be at ease. The visit was In and out quickly. Thank you.
 Daniel H.
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The whole experience was totally awsome!
 Renie A.
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Very informative relatable
 Rita W.
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The whole experience was exceptional!
 Renie A.
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I didn't get to see Andy instead I saw someone different, I don't remember his name because I don't remember. The doctor that I did see asked me what about the problems with my hip and knee pain and my difficulty I had walking . I was very happy with the treatment that I Ireceived as well as other treatment I was to receive in the near future. Thank you Tier 1
 Barbara P.
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Dr Birstedt is very thorough and professional. He takes all the time to communicate with you and demonstrates and expounds on your medical issues.
 Mary H.
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Felt very comfortable with Dr. Jermakowicz. Easy to talk to and understood my issues. No surgery was needed at this point, however if in the future I do he will be my go to surgeon.
 Benjamin M.
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Total experience with Tier 1 is 5 stars. From start of scheduled appointment to departure was 20 minutes. Dr. Juels listens well and does a great job of explaining treatment options.
 William N.
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Great experience with all the doctors and amazing staff. Everything was done quickly and efficiently. Would definitely recommend Tier1 to anyone that needs orthopedic care.
 Gwendlyn S.
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My appointment was quick and to the point. I hope on my next visit I get to see the results of my MRI from my shoulder.
 Cindy R.
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as always dr jestus and his staff were GREAT
 Deborah S.
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Dr. Roberts pre and post operative visits went great. He explained everything to us regarding what to expect.
 William T.
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Dr.Pahl is a great guy & also a great doctor. I had extensive shoulder surgery and coming through recovery quickly. Dr.Pahl fixed my compound fracture on my upper arm & is healing at a fast pace. He is a very caring man and I will recommend him to anyone who needs his Quality service. Camillo Leone
 Camillo L.
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great physician
 Jamie H.
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The best!
 Harry N.
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Dr. Stachler is a wonder physician. He is very knowledgeable and truly cares about his patients. He takes the time to explain everything and the wait time is generally short. He also has a great staff of nurses and his PA is equally caring.
 Jill P.
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Schedule was in line what I expected THANK YOY! L.W.J
 Larry J.
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Friendly staff, lots of good conversation.
 Glen W.
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Great bed side manners he explained everything so i could under stand him and he didn't talk down to me
 Sharon R.
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Dr Turnbull is thorough and professional. He took time with me in his office to explain everything and answer my questions. Emily in his office is also awesome. Always got back to you in a timely manner and answered all my questions
 Danielle D.
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Not bucking for surgery, just want symptoms and options explored, would like to be more well.
 Roxanne S.
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Dr Burstedt and staff was very nice He explained my condition with me and was assuring they could help me with my lumbar stenosis. I was very pleased with my visit
 Lois K.
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This was my first visit. and Dr Jestus was very friendly and I look forward to experiencing relief from my pain.through his expertise in locating and treating the problem.
 Doris H.
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Fast, easy comfortable experience
 Kristin D.
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Very experienced and talented friendly nice and informative about my condition
 Larry M.
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Scott Lamb gave my husband and I our knee shots on March 23rd. We see him for this procedure every 3 to 4 months. Scott is very pleasant, efficient, and almost painless in his technique.
 Elizabeth B.
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Seemed genuinely concerned and that is rare nowadays!
 Glenda W.
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Great experience. Very knowledgable MD.
 Karen H.
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Dr. Stacker was very professional and patient. He wasn’t trying to rush me and he made me feel comfortable and relaxed. I highly recommend him.
 Sandra G.
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Dr. Roberts was amazing as always. He explained everything about what we were going to do as far as treatment. Put a steroid in right shoulder and was as easy as he could be. Dr. Roberts is AMAZING!! I’d recommend anyone to him or anyone else in Tier 1. Shawna W.
 Shawna W.
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Dr. Juels is a very intelligent doctor. He was very polite, explains the procedure, and what to expect afterwards. I will recommend him to anyone who needs a foot doctor. The nursing staff were very nice and knew what they were doing. They both answered any questions we had.
 Debra O.
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Dr. Jestus and his staff are an asset to our area. It’s wonderful to have such a highly educated, trained and experienced neurosurgeon in our community. No doubt Dr. Jestus could practice anywhere. So thankful he chose Cookeville vs. a large metropolitan city. Dr. Jestus and his staff have been professional, kind and patient with me. Prior to my surgery, everything was explained in detail. My back is feeling much better since the surgery. I wish I was as patient with giving my nerve endings the necessary time to heal as Dr. Jestus is. I would highly recommend Dr. Jestus to anyone who has back pain/problems.
 Deborah W.
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Love Scott lamb, but the building and bathroom could use an update.
 Sadie W.
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All the staff at Tier 1 are so very kind and attentive. I especially grateful for your staff: Amy, Kim, Jill, and Rebecca! They've become true friends! You are always so easy to talk to and supportive. I always look forward to seeing you.
 Elizabeth M.
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Got a shot in both knees for arthritis
 James L.
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Dr.Jules is the nicest doctor
 Linda T.
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Wonderful Dr. He really cares for his patients.
 Connie I.
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I really like Dr. Turnbull and his staff. Dr. Turnbull was direct, easy to understand and was clear with the action play to correct the injury to my knee.
 Glenda L.
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No wait time at all and was very pleased with all the staff. Dr Worley was excellent. Very through and pleasant.
 Michelle B.
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I'll see you in another 23 years!!
 Bryan R.
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Dr Jermacowicz answered my questions. Very professional. Referred me for another procedure to help my pinched nerve.
 James G.
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Everyone was very pleasant
 Mary H.
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Ve
 Kenneth H.
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Got in to see Dr Roberts fairly quickly
 Karen B.
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He is my go- to orthopedic doctor.
 John A.
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Didn't feel a thing. Very pleased with results.
 John A.
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Everything was on time and i enjoyed the visit
 James W.
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Good
 Billy S.
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Dr. Said they would call me following day to discuss additional treatment for my spine problem but have not heard from them as of yet. Please respond. Thank you.
 Nancy H.
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I am pleased with the care and treatment I received from Dr Stachler.
 Janice P.
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Easy to talk to. Well informed. Answered all my questions about my surgery
 Mary M.
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I have received great care with Dr. Turnbull and his staff for several years. Dr Turnbull recently performed knee replacement and I have received excellent results. I now have scheduled surgery for my other knee. My experience demonstrated he is an excellent surgeon. I highly recommend Tier1.
 Janice B.
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Dr Roberts did a great job on my hip replacement ! I would highly recommend him anyone! the day at CRMC was very pleasant with all that worked taking care of me !Thankyou so much!
 David C.
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Dr. Jestus answered all my questions , made me feel comfortable with the plan for my surgery ...
 Rebecca J.
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Good
 Susie P.
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Great check-up and went right in at the right time.
 James P.
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This Dr. Is impeccable with a staff that is unequaled in kindness as well as knowledge!!!
 Mary M.
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The Crossville office is a pleasant one, staff professional, helpful and friendly. I hadn't seen Dr. Jestus in about 15 years, but he is still the same calm, professional tell-it-like-it-is doctor. Dr. Jestus gave me several options for treatment, likely outcomes and then let me decide what to do and accepted my choice, which is very much appreciated. He also takes the time to listen and ask questions.
 Evelyn L.
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This is my second rotator repair under Dr. Turnbull. He is direct yet approachable which makes for a responsible and trustworthy surgeon. Highly recommend!
 Pamela W.
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My time with Dr Turnbull felt rushed. Emily, on the other hand, made sure I understood the instructions for home exercise.
 Barbara F.
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They were very thorough and timely. Tier 1 has been every time I went there
 Christopher S.
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Felt very comfortable. I know Dr. Roberts can help me.
 June H.
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Called back right on my appointment time. Received treatment and had a very informative discussion with Dr. Roberts. He took the time to explain options and the time needed to plan for and work through each. Not happy that I need to come to Tier 1; but glad you're there since I do.
 William P.
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Great
 Irene A.
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Had a great experience everyone pleasant had shots in both knees with little discomfort would recommend to anyone.
 Sandra W.
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Every body was great , all very nice.
 James G.
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Always explains everything thoroughly and makes sure I understand them & don’t have any questions about anything before he leaves which that’s a great thing not to just be pushed through like cows but to honestly make sure everything is understood. Everyone in that office is always kind and helpful.
 Susan P.
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Professional, friendly and courteous care.
 James B.
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A very friendly place from the moment I walked in. Everyone was so nice and helpful. Answered any question I ask. Dr. Pahl covered all the bases. Explained everything in language I could understand. ( No big crazy words. LOL ) And my knee feels better. Thank you.
 Carla S.
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I was very pleased with my visit with Dr Mckinney. He explained everything in detail about what I have going on with my hip
 Brenda Y.
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Dr. Roberts treated my fractured ankle. The whole process is very smooth, no surprises, whether it’s scheduling appointments, insurance processing and bill paying, or actual care by Dr.Roberts and Scott Lamb, PA., and referrals for Physical Therapy. Everything was easy and professional. This is a very experienced clinic, and it shows. Thank you all.
 Virginia K.
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The staff and Dr took great care of me and and my ankle. Would highly recommend!
 Chanse H.
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Dr Jestus was prompt for my appointment and answered all our questions, along with recommendations for a plan to address my ongoing neck issues. Very pleased with the explanations and plan of action.
 Parker B.
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We had previously went to an urgent care clinic and their Dr. Had said there was no fracture. We walked in took an x-ray and after about 5 to 10 mins of being in the exam room. Dr. Worley came in with a diagnosis of a fracture in my daughters growth plate of her hand/wrist. My daughter was given a super cool removable cast and we were on our way. Very nice and super professional!
 Colette H.
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The care I was given was good. It would have been better. I watched 10 people called ahead of me, if I hadn’t asked it would have been longer. They had messed up my paperwork. So just make sure they have your paperwork right
 Burks M.
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Went smoothly!!! Except for the pain from pelvis into right leg in the front and into right knee.
 Hazel S.
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Fractured art. Wrist in September 2021. Healed nicely. I’ve continued to have Numbness in 2 fingers since Surgery. Dr. Stachler ordered EMG to find cause. Surgery scheduled for April 2022. Great Group of Doctors and other Medical Personel
 Helen S.
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Awesome doctors and nurses
 Loretta R.
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Dr. Stachler was amazing as usual! He made sure I understood what was going on and what could possibly be wrong and how he wanted to proceed with treatment. He didn’t dumb it down like some doctors do and he took all my concerns seriously! I have and will continue to refer friends and family to Dr. Stachler!
 Amanda M.
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Very nice doctor!! Explains what he will do
 Deborah B.
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Explained the problem and it’s solution. Very kind and friendly. Answered my questions with patience and in terms I could understand.
 Mary D.
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Dr. Pahl took time an explained my diagnosis and explained in order to achieve my goal I will need aggressive physical therapy. I’m all in it because it’s my primary arm and I want to get back to at least 95 percent but goal is 100 and I think together it can be done.
 Rhonda W.
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In and out very fast. Eight hrs after receiving a shot in each knee feeling much much better. So happy I dicided to go in. Should not have waited so long.
 William M.
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Dr.Grinspun did an amazing job on my knee he was very patient. And explained every detail of my operation. Surgery can be a little scary we need more Dr’s like him .
 Joanna S.
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Every thing was okay. Dr McKinney was just fine!
 Marion B.
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Dr. Walter is very caring and helpful. If I need his service in the future I know he will be there for me again. He is the third Doctor or PA from Tier 1 that has treated me. I am thankful they come here to Crossville to help us. God Bless them All. Sincerely, Roseann Christine Strazinsky
 Roseann S.
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Good
 Janet R.
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Great doctor
 Taylor S.
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Great visit.
 Tina G.
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Highly Recommend
 Amy M.
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Dr. Juells... U'r the man... Still!
 Brandy O.
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Appreciated the care given would have liked more time from doctor and shown the xrays
 Logan T.
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Dr. Juels is a fantastic clinician; he combines a thorough exam with a detailed review of diagnostic reports to provide his patients with a realistic, goal-oriented treatment plan. He utilizes the latest surgical recommendations, which allow him to provide treatments that I have found that other providers are unwilling to attempt. He has an excellent bedside manner and treats his patients with dignity and respect.
 Chadrick H.
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Very Professional. Friendly and personable.
 Carlie F.
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Just had my second total hip replacement by Dr. Gregory Roberts. From beginning to end, Dr. Robert’s and his team are very thorough and leave no room for error. His professionalism and dedication to his gift should be commended. Thank you Dr. Robert’s, Kathy and the entire Tier One / Cookeville Regional Medical Center.
 Robert S.
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He was to the point.
 Elizabeth B.
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The staff is so welcoming and friendly. I couldn’t have asked for a better experience. Dr. Jules is great! He puts everything in a way you can understand it. Just a wonderful experience all around!
 Aimee F.
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Knee replacement
 Beverly B.
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Very pleased with the waiting time, the treatment I received from everyone
 Ernest H.
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Great,
 Reginald A.
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The doctor was great in explaining why he felt we couldn’t fine an procedure to help alleviate my pain. He feels that a good physical therapy program is our best approach.
 Raymond P.
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Very good
 Lonnie R.
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suggest having a spine model in the exam room to help patients visualize the issues being discussed. xrays and MRI’s are sometimes difficult to understand.
 Douglas J.
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All of the staff is friendly, patient and knowledgeable. I felt at ease there.
 Susan A.
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very good
 Roxana H.
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Dr Juels is great! Highly recommend!
 Kristina W.
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IMHO Dr. Roberts is at the top of his game! Very professional yet down to earth bedside manner. I can't see what he did to my hip, but fully confident it is as good as it could possibly be. Tightness and pain are really not that bad all things considered. I have had both rotator cuffs done and a torn bicep tendon by other Dr.s and this was by far my best experience. Thank you!
 Michael A.
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Dr Worley was very clear about my diagnosis and treatment plan. Both he and his nurse were very kind.
 Yvette I.
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Great visit with Dr Stachler. He explained my problem and treatment and made me feel better. Thank you Dr Stachler.
 Richard C.
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Good as always -I’m sold on him - replaced my hip and haven’t had any issues with it /gave me shots in my inner knee for pain I was having - took care of the problem - looked at my broken pinky finger and told me how to deal with it / it had been broken for 3 months so there wasn’t a lot he could do - will continue to see him if I have anymore issues which I hope I don’t !!
 Cynthia M.
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Getting a Cortisone shot
 Jeffrey M.
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Did not wait nearly as long as past visits. Was able to talk to the doctor right away. A plan was made for follow up.
 Judy D.
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Plleasent, waiting good, all questions were answered.
 Joseph C.
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I had an 3 month followup appointment with Dr. Jestus and he gave me instructions on how to care for my back surgery from this point on and also advised me to call if a visit was needed in the future. He is a great Doctor and Surgeon. His office staff in Crossville is Top Notch. I would recommend him for any orthopedic needs.
 Teresa G.
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I was very impressed with Dr. Jules and his efforts to try to save my foot. He was very kind and understanding my history of Diabetes. I have a long history with Dr. McKinney and he has always shown me kindness. Elena, as well as all the staff there at Tier I are great. Dr. McKinney recommended Dr. Szywak when my feet turned black. Thank you for your service. Patsy
 Patsy K.
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Professional and listen to my concerns
 Tabitha H.
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Dr. Turnbull was very caring and explained the treatment of my issue very clearly & I would highly recommend him for any type of Orthopedic issue that you have!
 Pamela P.
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The waiting time was not long. The staff was very respectful and polite. Dr. Jermakowicz explained what he was going to do with the surgery and I am feeling better about that.
 Teresa F.
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Dr. Stachler is just an awesome person and surgeon. He has given me my life back!
 Mark C.
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10:30 appointment that required X-rays and a visit with Scott Lamb-ANP that went perfect and my problem is solved !!! I was on my way home by 11:20 !!!
 Gary B.
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Great experience and very helpful and friendly
 Tammy H.
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Finally stopped running around
 Susan L.
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He always finds my problems
 Vickie A.
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It was my first visit. He truly seemed to care about coming up with a plan of action for the pain I was having.
 Lorie B.
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FRIENDLY INFORMATIVE HELPFUL
 Barbara M.
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Dr Jestus is great!
 Rickey C.
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Was pleased with my visit and really liked the doctor and his care for me. I am much better. Thanks for the relief of my pain
 James S.
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Walk in for eval of foot injury. While I did not see doc, the PA did seem knowledgeable snd interested in listening to patient input. He seemed better than average knowledgeable about the foot anatomy, physiology and resolution options, and as a result, also seemed to narrow down a specific area of the foot where the injury likely is (difficult when the I had difficulty doing that due to general pain). His patient-interaction manner was very positive; professional, attentive, and easy to relate to. Generally, very satisfied with the care.
 Janet K.
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Dr. Juels and his staff are the greatest! He is very knowledgeable and caring. I have had issues with my feet for so many years and have seen several different doctors for them. I've gotten the run around from podiatrists that didn't know what to do for me. Dr. Juels is the only doctor I will trust with my feet.
 Donna A.
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Very positive!
 Marvin P.
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Best experience at a doctors office ever. Thank you.
 David G.
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Well documented notes on procedure I felt very well informed over the entirety of the process and how to proceed with recovery.
 Jacob T.
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That you Dr Grinspun for being so patient, we need more Dr’s that take the time to make you feel comfortable.
 Joanna S.
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Dr. Jestus was very professional and knowledgeable and I trust him with my health. I have already had surgery a few years back and everything went great. I would highly recommend Dr. Jestus.
 Janice W.
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I have seen Dr. Grinspun Dr. JermakowiczI and Dr Pahl! I find each and everyone of these doctors The kindest, caring and professional doctors I’ve ever met! They are highly competent, professional men Who I truly believe are very caring and compassionate. I will highly recommend each and everyone of them to anyone who asks.
 Anita G.
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I wasn't left waiting a long time. Everyone was very professional & addressed my concerns.
 Jane F.
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The best ENOUGH SAID
 Frank W.
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He was very kind and helped me get an appointment with the right doctor.
 Cynthia E.
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Very pleasant
 Lynda P.
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Dr Robert's is very good at what he does...so thankful for my second chance at life
 Jennifer L.
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Good experience with information
 Carl B.
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I have been going to Dr. Roberts for orthopedic problems for many years. I always feel satisfied with his help. He is very caring and always listens. He knows what he is doing and makes you trust that capability. I give him 5 stars.
 Judith E.
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Very pleased with the Joint Adventure program. Healing nicely and physical therapy has been awesome.
 Rose Marie H.
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He gives you options before surgery. If surgery is required, he explains how long surgery will be. Amount of how long to be in hospital. Recovery time and other items.
 Brenda O.
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Dr. Robert's and his nurse Kathy are very patient focused.
 Wayne M.
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Almost everyone at the practice was very kind and patient and understanding with my 81-year-old mother I did not go into the x-ray with her she told me that the young lady told her to turn to the left and she did then the young lady said you don’t follow directions very good do you I think that was inappropriate not necessary and if I would’ve been in the room and she said that to my mother she got a earful totally inappropriate to say something like that to an 81-year-old woman
 Virginia B.
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Staff very friendly and helpful and the doctor very Honest and straightforward upfront
 Wayne M.
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Excellent
 Kenneth S.
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Dr. Stachler is great with the needle , everytime I go there he put a shot in both of my knees and I don't feel the needle until it's all ready out .. and everyone is so nice ..
 Sheila H.
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What a place. Dr grinspun and his nurse Lindsey have been excellent in every way showing compassion for what they do. I was pretty nervous about the surgery but they have made matters better. Thank you again!
 Jordan A.
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GREAT
 William G.
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The visit was fine but scheduling the follow up MRI was poor.
 Phillip W.
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Quick trip and thorough. I wish there was a 24 emergent care for orthopedics.
 Amanda L.
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Excellent surgeon! Extremely knowledgeable, great communication, and very talented. I am comfortable talking with him. He lets me know what to expect and listens carefully to my questions. The support staff are exceptional. Nurse Mandy is great!
 Robert H.
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He’s great!
 Ann Machelle C.
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Very concerned, and takes time to listen!
 Harold H.
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This urgent care is great. You get in and out much faster than other urgent care facilities.
 Maryanne H.
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Great. He took his time on explaining things to where I could understand. Provided options and ultimately a remedy. Highly recommend him and his staff
 Phillip H.
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Dr Worley and staff are great! Always Quick in and out. Great care from them as always.
 Anthony V.
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No thanks
 Donald L.
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Dr Jestus and his staff are amazing I had been in pain for over 15 years. My nerves I. My spine was pressed horribly. I had severe pain while walking and had gotten to the point I didn’t want to walk A day after surgery I felt like a new person was up the same night testing my legs. So thankful walking and moving again like a young woman. I’m 68. Thank God for you Dr Jestus and All of your staff. Thank you thank you!!!
 Rosa H.
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He is AMAZING!!!!! He is smart, caring and he takes the time to explain things to you.
 Whitney G.
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Dr Turnbull is a great doctor. He cares about his patients and listens to their concerns about what is happening to them. He follows them through their aches and pains to find a cure for them.
 Betty W.
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Dr Stachler and his staff were very helpful and very professional during my carpal tunnel surgery. Dr Stachler was quite through explaining everything to me and was very sensitive to my needs. Would highly recommend him and his office.
 Linda S.
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Everyone was very polite & Friendly! The wait was not long at all! Very clean environment.
 Mary H.
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The appointment time was exactly as it was scheduled. Everyone was very helpful and I did not feel like I was rushed. The office was very prompt in calling to schedule future testing.
 Cindy R.
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Dr. Juels is an amazing orthopedic surgeon. He is very warm and caring with his patients. The best doctor in town.
 Louise M.
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Dr. Jestus was very kind and informative. We felt he had our best interest at heart and recommended alternative options before considering surgery. I would recommend him to others considering surgery.
 Terry H.
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Very professional & little wait time.
 Dianne F.
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So thankful for the team at Tier 1 Orthopedics and Dr. Turnbull. Couldn't have ask for better or more professional treatment. Did a wonderful job with my shoulder. Would highly recommend this group to anyone with orthopedic problems.
 Jacquelene C.
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Dr. Jules was pleasant and explained everything very well. He was thorough and covered everything I need to know about my surgery.
 Veronica R.
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compassionate, helps resolve pain issues
 John H.
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Dr Pahl is great
 Timothy H.
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Didn't have to wait long to see him. He really seems to listen and care about your health problem. Would recommend to everyone.
 Martha L.
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Kind and professional. Made the visit relatively fun.
 Shelby B.
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If there’s anything such as a perfect surgery, Dr. Turnbull was the one who delivered. Having had several orthopedic surgeries in the past, Dr. Turnbull rates a 10 out of 10.
 Curtis H.
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Met Dr. Jestus when he was recommended for surgery for drop foot. He scheduled surgery and when dismissed this week I have a hundred percent turn around with my left foot. I walk without fear of falling for the first time since May, 2021. Thank you Dr. Jestus, keep up the great work you do!
 Mahala T.
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Scott Lamb continues to provide a thorough exam and helpful suggestions to continue my recovery. Been so impressed with everything about Tier 1.
 Virginia K.
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I was very pleased with my treatment.
 Sandra L.
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It was astonishing to me that my appointment was right on time. NO WAIT!!! Of course, emergencies occur. The facility is beautiful. I was grateful to get an earlier time because of weather conditions!!! But most of all, it was easy to talk and share with Dr. Jestus and I am in hopes of this pain subsiding very, very soon. He is a very pleasant and knowledgeable Doctor with an interest in just everyday living like and "what do you watch on T.V." (I had told him I sit with an ice pack for 10 minutes when the back is acting up and watch TV.) I just found that very down to earth and pleasant. It wasn't ALL about this darn back issue. Now, obviously, my prayer is that I get some relief!!!
 Dianne B.
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Dr. Pahl and his assistant were both fantastic.
 Robert S.
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Dr. Worley is amazing. No waiting he came knew pretty much the problem. He treated me very well, gave me an injection and told me if it didn’t help they would do a mri very personal and kind
 Margaret H.
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Dr. Turnbull and his staff are amazing. Always very helpful and focused on getting the best results.
 Julie B.
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Dr. Jestus was knowledgeable and understood my concerns.
 Robin C.
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Everyone at Tier 1 Urgent Care was very helpful, and professional. I would recommend their expertise to anyone needing orthopedic care.
 Cecilia B.
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Very good
 Spencer S.
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Everyone was very nice, the office was clean, loved the building. Dr. Jermakowicz was very professional and confident that he could provide what I needed. Thank you
 Bobbie E.
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Dr. Roberts gave me a new knee and did an excellent job.
 Clara R.
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My visit was great. Everyone was very nice and I was in and out within an hour of my visit. The staff was a very caring. Getting both knees taken care of and not a lot of discomfort made it very nice. Liked feeling like a person, not a number. 😊
 Sandra F.
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Nice and friendly atmosphere. Dr. Juels was very good with telling me what I needed to do.
 Michelle D.
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All was great with my visit today. They always make the right call for my problem. Everyone is pleasant, friendly and helpful.
 Elizabeth J.
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It was a very great experience great patient care like always would highly recommend anyone
 Joseph L.
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I was extremely pleased with the speed at which my case is progressing. I would totally recommend Dr. Worley and his staff to anyone.
 Russell R.
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I love Dr. Lamb he’s very nice and he listens to you and he’s real easy to talk to and has good manners I’d rather see him than most
 Tonya L.
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Dr. Roberts is a very through doctor. I would recommend him to any and all.
 Danny H.
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explained my options well. Very respectful , nice and patient.
 Mary M.
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Dr. Jestus was knowledgeable and very professional. He listened to our questions and answered them carefully and thoughtfully. I would recommend him highly.
 Debra M.
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Dr Pahl did shoulder surgery on me on 11/28 and all turned out great. 5 weeks later I was in a auto accident & ended up with a compound fracture on my left arm. Dr. Pahl did surgery on my arm & repaired the fracture. My shoulder survived the auto accident. All is going very well. I am totally happy having Dr.Pahl for my surgeon. I recommend Dr. Pahl to anyone.
 Camillo L.
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Dr. Roberts and his staff are wonderful people. As professional and personable as any and I appreciate them.
 Theresa F.
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The attention to my needs were superb. The doctor explained what I need to fix the problem. The nurse was nice and covered the pre-surgery steps.
 Christine B.
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Doctor and surgeon extraordinaire!
 Janice S.
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Everyone was very polite and professional
 Rhonda W.
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in and out on time
 Norma H.
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Dr Jermakowicz is a wonderful doctor. He sat and listened to my concerns with compassion. He made me feel good about my condition and what steps we could take to help with it. I feel very comfortable with Dr. Jermakowicz recommendations as to what steps we should follow. If I was asked to recommend a neurosurgeon it would be Dr. Jermakowicz.
 Frederick N.
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Very professional and caring.
 Walter D.
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Dr Roberts did a great job in surgery, found other things wrong, fixed them, and now I’m on the mend.
 James P.
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he seems like he cares ,tries to help you
 Amy K.
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Listened well and determined the best treatment for my problem quickly
 Patricia L.
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Just about the best orthopedic doctor I have ever been to. He is efficient, helps me with pain management, and is very nice to talk to - also easy to talk to. I would highly recommend him to anyone needing help like me!
 Marianne P.
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Dr Jules was very kind very concerned for my condition and eager to help me and get me better greatly appreciate that
 Angela H.
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Tier 1 & Dr. Turnbull were great! Preregistration saves a lot of time and waiting. Dr. was on time, just needed a cortisone shot in knee. Followup in 8 weeks.
 Francis M.
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I was in quick. Everyone was very nice. Doctor Grinspun is a wonderful doctor. ❤️
 Laura T.
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My son and I have seen Dr. Stachler and he was very professional and thorough in explaining the results of our X-rays and discussing treatment options. Front office staff friendly and helpful too. Definitely recommend to anyone needing ortho care.
 Amy J.
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Very nice and informative. Showed me exactly what was wrong.
 Ricky T.
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Dr. Pahl was awesome. Super nice and straight to the point about what the problem was and what needed to be done to fix it. Very respectful of your time which I appreciated!
 Corey C.
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Everyone was on time and it was very efficient.
 Margaret M.
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Dr. Roberts was very cordial and professional. He did knee replacement surgery 3 years ago on my wife and she is very satisfied with the results. Don't go to Nashville. Stay in Cookeville for the best professional care.
 James B.
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I have only had three appointments with Dr Jose toph and dealings with the Pier One. When you feel and hear the way they talk to you and the way they treat you, the way they answer your questions and don't cut you short on time, they want to know the full story don't leave anything out,verything will go great. If you do get the opportunity to see Dr Joseph Justice you'll be pleasantly surprised. He has one other Superior employee I'm not sure really if it's his nurse or secretary , but she's a pleasure to deal with and we'll take care of any issues you may have quick. They have me on the right track Im glad someone did. God Bless you Your in good hands now.
 Wayne W.
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Thanks to Dr. Stachler and all of the support staff for fixing my shattered wrist and giving me hope that I will have full use and flexibility in time.
 Elizabeth M.
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Dr. mcKinney did a great job on my carpal tunnel surgery. Both him and his staff were very helpful with everything.
 Mary Y.
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Excellent service….hate to see him semi retire but understand. I’m retired too. He did a super job. repairing my broken ankle
 Paul M.
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This a very professional, thorough, patient and kind practice. This is the best practice in Cookeville. Thanks everyone!
 John F.
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Very kind and professional service. So thankful for places with caring people like all were. Would recommend them to anyone. May GOD BLESS them all.
 Terry H.
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Waiting room is clean and spacious. I didn’t have a long wait. The doctor was in quickly examined my hand, scheduled my next text, asked if I had any other questions and didn’t leave until all my questions were answered. I did not feel rushed. I would definitely recommend to others!
 Norma S.
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I was so nervous about going here, I have never had to go to a Pain Management doctor before. Everyone from the Check In process, the Nurses and Dr Burstedt were extremely friendly. Dr Bursted was wonderful and thoroughly explained all my treatment options. I am so glad I was referred here.
 Patricia K.
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Dr Roberts is my doctor I would give him a 5 out of 5 rating he is very knowledgeable in his practice I would go to no one else I am thankful for all the problems i had and he fixed everyone of them for me thanks so much Dr Roberts
 David S.
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Long time patient with chronic issues. My visit every 3 months offer terrific relief. Dr. Turnbull and staff are a God send in every respect.
 Clyde N.
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Dr. Juels and his assistant explained what was going on with an old foot injury. Received shots in the foot for arthritis and pleased with the results.
 Ronald L.
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Dr. Roberts was very professional, pleasant, answered my questions thoroughly, and even answered a question my wife had about a problem she is having.
 Michael Z.
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My visit to Dr. Juels was very pleasant and professional with the advise I needed know very helpful Thank you Dr. Juels
 Dora E.
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I saw Scott Lamb, and he was amazing. He took the time to talk with me about what was going on and offer different treatment options along. I chose a steroid injection and his technique was excellent. I have obtained full relief at this time. I would recommend him to anyone :)
 MaryDee A.
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My visits were very pleasant . The was very friendly.
 Teresa S.
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The office staff, Dr. Roberts nurses provide great service and assistance to their patients and are really interested in our wellfair!
 Terry B.
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Dr Roberts was very professional, knowledgeable, and personable. I would highly recommend him.
 Carol L.
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Very polite and professional ,
 Bluford H.
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He is young, energetic and easy to talk to about your problem. He was very understanding and didn't wait time or money with unnecessary tests and x-rays. I really liked his direct approach.
 Jimmie W.
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Dr. Turnbull has been my surgeon for several years. He has done shoulder and hip joint procedures for me and has always closely followed-up my progress in person and by computer. His staff is always friendly and professional.
 Gerald C.
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My wife and I have been coming to Teri 1 now for ages . We both love coming into surgery. They do a great job before the surgery , during the surgery, and in the end of the surgery. Thank you All being there. Great Job
 James L.
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First visit to Dr. Jules, the staff was very efficient, he explained the procedure I need and the recovery time. Overall I left feeling like I was in the best of care!
 Sonya D.
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Great Dr. Usually not a long wait. The whole staff are the best.
 Sandra P.
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Great experience. Very professional and kind.
 Martha L.
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Dr. Burstedt was very kind and patient with me. He actually seems to care about your well being.
 Martha L.
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I had both knees replaced, two months apart and after 6 weeks since the last one, I am back to normal activities and feeling so good. I didn't realize how much I hurt and was limited before. Now I feel like a new person. I credit Dr. Stachler and his team for my new life. He and his staff are skilled and professional and I thank them with all my heart. I would be glad to relate my experience to anyone considering this surgery. Rita L.
 Rita L.
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Dr Juels operated on my foot, and I was totally satisfied with the results. He and his staff were very professional answered all of my questions before surgery , follow up appointment and final visit to release me from this procedure. Would definitely recommend Dr Juels and his staff.
 Bobby D.
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Fast courteous inefficient
 James G.
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My experience was very good. I had a shot in my shoulder that hardly even hurt. Doctor Worley is very good. The staff at T1 excellent. Linda
 Linda J.
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Very professional from check in to checkout. Prompt attention by Nursing Staff and Dr Roberts was very thorough knowledgeable & professional. Thank you everyone
 Brenda N.
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I have had several back surgeries with Dr Jestus , including a shunt . Already starting to feel some better! Thank you so much!!
 Susan M.
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Excellent
 Sheila P.
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People very nice and doctor. Didn’t take long to get in.
 Katelyn H.
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Everybody was really nice made me feel at ease
 Richard P.
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Dr. Juels and his team are amazing. No long wait times for appointments. He did a fantastic job on my amputation! Wonderful surgeon!
 Christena S.
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Had to wait 2 months for my apt. Liked the Dr Burstedt very much. Being a nurse for 35 years I am picky. He explained everything completely
 Mary W.
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Dr Worley is caring, thorough, takes time to listen and very knowledgeable. His staff is always pleasant and helpful. I would and have recommended him to friends and family.
 Patricia C.
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Tier 1 has the best staff ! They are always willing to help with my requests. Dr Worley listens to my concerns, then gives me his opinions.
 Patricia R.
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Excellent as always!
 Kenneth S.
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This was my second total knee replacement by Doctor Turnbull. He is kind, patient, thorough and has a great team working with him. Love Tier One!
 Gail D.
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My visit was very pleasant and I didn't have to wait long after I got to the office. Dr. Stacher was very through and explained my treatment plan. I was satisfied with my visit.
 Randle H.
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Dr Jermankowicz is the best he doesn’t rush you and listen to what you have to say and explain the situation to you
 Susan S.
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Dr.Roberts and his staff were very friendly and professional.
 Jessica W.
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He did what he said needed but i still hurt a lot
 Martha P.
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Fabulous experience! Office staff, nurses and Dr. Stachler were fabulous! Efficient, courteous, knowledgeable and the doc took the time to explain in-depth and show me X-ray, very pleasant experience.
 Donna L.
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All staff were very friendly!
 Amy W.
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Loved it. I was worked in for surgery in 2 days
 Patricia S.
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Tier One Orthopedics of Cookeville, TN has been a blessing to me. I became a patient after I fell and had a double fracture in my leg. Dr. Grinspun has been my doctor/surgeon since I fell in August 2018. My surgery was successful and I have no limitations. Any one seeking an Orthopedic Doctor, I would recommend a doctor from this group who specializes in your needs.
 Barbara E.
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Dr. Pahl and his staff provided excellent treatment in a very professional way. I recommend him to anyone seeking top quality medical care.
 Judith M.
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DR ROBERTS WAS GREAT. WOULD RECOMEND HIM TO ANYONE. I DROVE AN HOUR AND HALP RATHER THAN 30 MINUTES TO A LOCAL DR. DANNY T.
 Danny T.
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Dr Turnbull did both my knees, 8 years apart, very pleased with both surgeries. I recommend to everyone.
 Daryhl M.
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Dr Jestus is the best!
 Douglas S.
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Everything went well. Dr.Jermaowiza explained very well.
 James W.
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Great crew! Helpful & nice! Very skilled & Knowledgeable!
 Karen C.
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Dr Juels is very professional and considerant of my pain and healing. He agreed to speed up my process as I was hoping.
 Walter D.
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My experience with Dr Turnbull and his staff , outstanding . DrLamb and Emily are top notch .
 Carol M.
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Dr Stachler is always patient, helpful and kind. This was the first time I had the gel Shot for my knee instead of the cortisone. It was very painful but done professionally
 Janice P.
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Very pleasant experience. They are fast and efficient. The xray department was very good too. They knew just what they were doing, and very patient with me . Thank you.
 Cheryl H.
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Dr. Stachler was thorough and gentle as he adjusted my broken wrist. When surgery was needed, it was scheduled quickly. My wishes were considered as treatment continues to achieve range of motion.
 Elizabeth M.
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Dr. Jestus is one of the best Doctors I have ever seen for my back. He told me the truth about everything and he was not just wanting to get in there and do surgery. I will continue to see him when ever I need to.
 Patricia H.
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DR. STACHLER DID A GREAT JOB REBUILDING MY LEFT ELBOW AND ARM. NOT YOUR SIMPLE ARM BREAK. STEEL PLATE WITH 6 SCREWS. JUST AS GOOD TODAY AS IT WAS IN MARCH OF LAST YEAR. HIGHLY RECOMMEND I
 Donnie D.
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Dr stachler did a total hip replacement surgery on me back in November. He did a very good job and is a very good Dr. I would definitely recommend him for surgery.
 Susan L.
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Dr Worley, his Nurse and the rest of the staff are excellent. Very personable and professional. I have the utmost confidence in the care I receive at Tier 1.
 Johnny F.
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He gave me his best advice and showed the mri on his laptop. And told me he wasn't up in the latest advances in this type of surgery and would recommend that I do what 8 thought was best for me. I wanted to get this surgery done local rather than drive to Nashville TN but he's not trained in any advanced type of surgery and would rather I get it done where they have the latest advanced surgery procedures rather than with the way he was trained to do the old style way he does it. Thanks for your advice Dr. Jestus.
 Glynn R.
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I've been treated at Tier 1 several times, by Dr. Roberts and his crew. I've had attentive, friendly care from the time I check in from all hands , through x-rays, examinations and injections.
 Sidney C.
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I have no complaints. Everyone from the front office staff, the PA (Kelly) and Dr. Trumbull, all are 1st Class!
 Cathy W.
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Arrived a few minutes early but was called in almost immediately. Had x-rays and consult and shot in knee (painless) talked with Dr and was done in less than an hour. Awesome
 Jon R.
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Dr Stachler is the best doctor and surgeon. He has preformed several surgeries for me and I have had excellent care from Dr Stachler and his Tier 1 staff. They are compassion and caring and are always there when you need them. I had my left knee replaced on December 22 and am progressing really good. Dr Stachler and Tier 1 Physical Therapy in Crossville have me moving at an awesome pace and on my way to recovery. I recommend Dr Stachler and his staff to everyone. Thank you Dr Stachler and Tier 1 for all you do for me and your other patients.
 Shelia H.
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Really good experience awesome Dr.
 Michael C.
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Doctor is professional with a warm bedside manner. I was well informed about what I needed to do and what was going to happen. His staff is very kind and supportive. When I called for questions I was comforted that my ankle was doing the right thing in its healing.she was so understanding and kind. I would recommend this doctor to all my friends. Thank you so much for caring for my ankle.
 Sara M.
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Dr. Roberts , is very kind, concerned and , professional with the best care possible about my injury’s . I would Recommend him to everyone . Thank you again Dr Roberts .
 Lois C.
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I had developed excruciating pain in my right leg, and the numbness and burning seemed to indicate sciatic issues. Another provider had given me an appointment three months out, which I simply couldn't wait for-too much pain. I heard about Tier 1's urgent care, and decided to travel (I live in Crossville) to try and see someone sooner. When I arrived, I explained my issue to the receptionist, and she checked with the Ortho on duty; they said they would be glad to see me, but it sounded like a neuro. The receptionist then got me an appointment with Dr. Jestus' PA, Jacob, that SAME DAY. Jacob gave me a thorough exam, and listened carefully to my description of my issue. He gave a preliminary diagnosis (which ended up being 100% accurate) and fast-tracked me for an MRI. To make it more convenient, Dr. Jestus scheduled his follow-up immediately after the MRI, so there was no additional travel or wasted time waiting for a solution. When it was decided I needed surgery, Tier 1 had that set up in a single week from my appointment. My experience with Dr. Jestus and Cookeville Medical could not have been more positive; attentive, caring staff, no extended wait times and a completely successful surgery. It was the model of what a hospital visit, and surgical experience, should ideally be. A week later, I'm pain free, moving well and still immensely impressed with the care I received with Dr. Jestus and Tier 1. An amazing experience, and one I'm very thankful for.
 Larry P.
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Dr. McKinney, his nurse, and entire staff, were really great. Got me in the same day that I called, to fix my broken leg. Really professional and fast. Great experience!!
 Ronnie B.
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Dr. Grinspun, along with all Tier 1 staff, make each visit such great experiences. He is truly informative and I always feel what is best for me as a patient is taken a true priority.
 Tiffany J.
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Dr McKinney, a surgeon, interpreted and explained my diagnostic x-rays and did not recommend surgery (his primary source of income). He did recommend IT Band exercises and prescribed cortisone injections as needed to relieve pain. I highly recommend him! ... and thank him for his service in the US Air Force.
 Donna D.
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Two and a half weeks ago, Dr. Stachler did a knee replacement on my second knee and I am progressing very well. He is a skilled surgeon and I am grateful for my new life. Rita L.
 Rita L.
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Always concerned over my full recovery , office staff friendly and helpful as well
 Judith S.
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I had a very good experience with dr Robert’s he is a great doc. He’s very informative and takes his time most doctors don’t do this.
 Tresa V.
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EXCELLENT care at the urgent care! Dr Worley was outstanding! Great experience. Negative——- ALOT off paperwork!
 Brayden H.
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Great staff and very good Dr Burstedt. I highly recommend him.
 Kathleen R.
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Everyone from the pain management team are the best. So caring and so very helpful!!!!!
 Elizabeth M.
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Dr. Turnbull is an excellent surgeon. My friends highly recommended him. Post Op for rotator cuff repair is coming along beautifully.
 Janie P.
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After surgery answered all my questions and gave me a good plan of care to continue getting better
 Melinda P.
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I’m always treated well at Tier One from the receptionist,Nurse, and Doctor McKenny.
 Thomas F.
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They were friendly, and done their job very quickly and efficiently. I highly recommend them to everyone.
 Savannah M.
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Good
 Jimmie R.
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I had a A + experience at tier 1 the doctor Mckinney explained my injury in detail and the nurses and the receptionist got a A+ it was over all a great experience I'll definetely be back
 Kenneth N.
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Great job
 Thomas L.
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Took my 3 year old granddaughter in to be seen.They were amazing to us.
 Emma Jean S.
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Great visit, friendly, and professional.
 Herman M.
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Dr. McKinney did a complete shoulder reversal replacement for me on Oct 20 of 2021 and my last check up was great! He took time to talk to me about what more to expect, my therapy and my quality of life. I'd recommend him and his staff highly. Thank You Dr. McKinney. Still having to heal but all things look positive ahead.
 Jacqueline P.
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Very courteous appointment on time. Did not have to wait.
 Kathy C.
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Dr. Burstedt and his team are the best,
 Cynthia P.
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Courteous,knowledgeable and fast service. I’ve just started going there but I’m impressed so far
 Michael K.
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Dr Burstedt is the best. His staff are friendly, very knowledgeable, and answered all of my questions. He talks to you as if you're human and not just a number being ran through the system. I've had 3 epidural injections, and they were surprisingly painless. Just a "stick" and then some relief. I thank him and his staff thank God Dr Burstedt is here. I recommend him to everyone I know with back problems.
 Mark D.
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First visit was good
 Carl B.
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Had a great experience, Scott Lamb is the best.
 Sara P.
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Dr. Roberts is professionally concerned and gets right on your needs. Makes sure you understand and have a course of action to follow. He has done a shoulder joint replacement for me and it is doing well after nearly four years. Checked me out for pain in a total hip replacement eight years ago and put me on a course of appropriate action with my Primary Care Physician. Highly recommend!
 Richard M.
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Dr. Robert’s is a busy MD sometimes you wait a little but he is one of the best orthopedic surgeons in Tennessee so the wait is worth it. He will explain all your opinions for your care and do so on a level you can understand. I’m 73 and very hard of hearing , he takes it slow so I could understand. Plus would like to thank all the smiling faces in his office. Wayne Bowles
 Wayne B.
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Dr Pahl performed emergency surgery on my pelvis and collarbone after an accident. He was calming and reassuring for my husband and myself. So glad he was my surgeon. Post surgery, my experience with his office has been excellent.
 Deana R.
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Dr. Gregory Roberts is the best! He was kind, couteous,and professional! He took me through every step of my hip replacement before and after my surgery, explaining the procedure and answering all of my questions At 72 years old I feel like a new women! Miss Kathy, the nurses, and the office staff are knowledgeable and efficient. I highly recommend Dr. Roberts to anyone in need of a complete hip replacement! God is good...
 Linda W.
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Dr McKinney and his staff are great. Polite very sympathetic to your needs. Always nice and kind. As far as for me The Absolute Best.
 David D.
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Friendly and nice receptionist which means a lot thanks
 James D.
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I met Dr. Juels a couple of times prior to our making the decision that surgery to repair a torn/detached ligament and to place a rod to maintain my toe position would enable me to walk again without pain. He was very professional, gentle, and completely explained what the procedure would entail. I'm now recovering and doing very well, I believe. I really liked Dr. Juels and would turn to him again for future issues. I can also readily recommend Dr. McKinney, as he did a total knee replacement for me, without a hitch. Connie K.
 Constance K.
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I have no problems with him very professional takes time with his patients!
 Daniel J.
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Dr. Pahl and his staff were awesome. The Cookeville area is fortunate to have Dr. Pahl.
 Becky C.
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This was my first visit and was very satisified with Dr. Roberts and his staff. Very professional and took the time to evaluate and take care of my knee problems. I will definitely return the next time I need to.
 Cheryl A.
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Always satisfied with Dr.Roberts and his wonderful staff
 Sandra W.
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Dr. Juels is very thorough and attentive to the patients needs. He has a good bedside manner and takes the time to explain the treatment. His staff is also kind and knowledgeable, as well as being efficient. Very short waiting room time.
 Michael T.
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First time visiting Dr Jules couldn’t ask for better care or friendlier staff
 Bobby D.
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DR.Pahl and staff were great. Would go to him again if needed.
 Silver M.
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I came in for a 5-year check-up following arthroscopic knee surgery. I was highly satisfied with how Scott Lamb evaluated my condition. Among other things, he provided quantitative evidence that both knees retain substantial meniscus cartilage, thus encouraging me to continue my current high level of physical activity.
 Hugh T.
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Excellent care in all phases start to finish.
 Rodney C.
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I have always gotten good results at Tier 1.I love Dr. Turnbull & his assistant Dr. Scott Lamb .I would recommend Tier 1 to anyone that needs their help. Oma C.
 Oma C.
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I was very satisfied I got to see the doctor quick and I thought that everyone was nice and did a great job
 Donnie S.
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Think the world of Dr. Turnbull. He is a special person and gives good advice and help.
 Linda T.
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Quick and efficient. All the time I needed for Doc to explain what was going on and questions.
 Richard W.
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I am blessed to have Dr. Juhls as my doctor. He is excellent in every way!
 Elaine G.
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Everyone was very friendly from front desk, to X-ray, the nurse to check out and especially Dr Juels. He tolerated my whining about the injection and made it as painless as possible. Short wait and great care.
 Ronda M.
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Great dr and office
 Susie P.
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Love this place, Dr McKinney and Elena. I wouldn’t go anywhere else.
 Dixie A.
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Thank you for the care. We found no issues which is a good thing. Thank you again Sir. Happy holidays to you and the office
 Joseph K.
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I have been going to Dr.Roberts for some time and I have never had a bad experience at all. I have also seen other Doctors there and I have always been very pleased with my results I would recommend them to anyone. Thanks all of you for being so thoughtful and nice to me
 Patricia H.
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I have nothing bad to say Scott lamb is the best
 Steven N.
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We enjoyed our session with Jakob Wallace. My wife Linda and I think that he is competent friendly and kind.
 Douglas C.
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Dr Juels & staff are the best! Highly recommend Tier 1 and T1-PT!
 Wynette M.
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Dr Pahl and staff are awesome. Thank you.
 David L.
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I have been through two rotator cuff surgeries, carpal tunnel surgery and recently a entire hip replacement. He is awesome and I would not go elsewhere. His entire office is amazing and I would highly recommend him and Tier 1 Institute!
 Susan P.
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Dr Juels gave us time and explained what to expect for our situation. He is very caring and knowledgeable about you and your progress.
 Walter D.
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I came to DR. Jestus for a new back pain issue and had an MRI, I had had a MRI 20 some years ago with another Doc. and was told surgery was a solution.I decided not to have the surgery and try theraphies instead. After reviewing the MRI and other factors Dr. Jestus said surgery was not a solution and offered options. I'm so glad he was up front, honest and not Knife happy. I feel better already. Thanks. John C Crossville
 John C.
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I didnt have a long wait time to see the Doc, he explained and started a non-invasive treatment that I am praying gets the job done and quickly.
 Carol C.
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Answered all questions. Gave me options with explanation. Very nice.
 Nancy L.
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Very professional, support staff was kind and respectful. I arrived at 7:45, pre registered, appointment 8 AM, immediate Xray. waited aprox. 55mins to see dr. God taught me patience! Not a big fan waiting on others! Great Dr. visit.
 Donnie D.
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It too early to know how well the stimulator is going to do, but I couldn't say enough about the Dr. Jermakowicz and the people at Cookeville Hospital. Nurse Connie was great.
 Thomas R.
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Very prompt, professional and caring staff. Nothing like this in the upper Cumberland.
 Gregory C.
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Dr. Roberts was very attentive to my concerns, listened carefully, provided feedback and his recommendations.
 Michael Z.
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I have been a patron for about six years, always excellent care and very pleasant staff, thank you all , Joseph L
 Joseph L.
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Dr. Robert’s gave very detailed diagnosis and administered a cortisone injection to affected area. 16 hrs later and virtually no pain and back to normal. Very Happy
 Marty P.
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Dr Bursted and his nurses are always kind and caring. We come in pain and are looking for results. Always taken care of. I am grateful for the care I receive. G. P.
 Cynthia P.
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Dr. Stachler has replaced my left shoulder and right knee and both are a miracle to me. I had a great recovery from both and am getting stronger each day. I feel he is skilled and compassionate and explains the whole process clearly.
 Rita L.
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A very pleasant experience.
 Joann B.
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My experience is directly related to the excellent care my wife received by Dr. Pahl after she was in an accident and needed surgery. Dr. Pahl was responsive, attentive to her needs, an excellent surgeon who provide after surgical care that was superior. I highly recommend Teir 1 and Dr. Pahl.
 Reid R.
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Dr.Jermakowicz is such a good doctor ,he takes excellent good care of me.
 Deborah C.
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Dr Turnbull is always spectacular and takes the time to answer all of the patients questions.
 Brandon H.
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Dr Jestus was highly recommended by several friends of mine. He is an awesome doctor and put me at ease on my first visit. Now I highly recommend him!
 Kathy B.
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Very good. Very professional . Very knowledgeable.
 Patricia C.
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Tier I North and Dr. Worley are excellent!! From the courteous and professional clerical staff, to the nurses, Xray techs, then Dr. Worley they are all polite, knowlegable, professional and it is a great place to be treated. Dr. Worley has seen me several times for a broken bone in my foot and explains what is going on. I would recommend this Dr. & Tier I to anyone.
 Marian M.
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Extremely fast and courteous recommend to everyone
 Michael F.
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Very professional and helpful all the years I’ve been seeing him!
 Richard K.
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It was excellent! I am assured that you will take care of my needs and do whatever you can to help me. Thank you so much! KTF
 Richard G.
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The online registration process was great. Staff were very polite, did their job very well. PA Scott saw me, and was very easy to talk with and explained things very well. Glad I went.
 Helen E.
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Dr. Burstedt is wonderful. He always talks through the procedure before and during as well as what to expect post op.
 Christine H.
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Dr Stachler was super at everything. If needed I’ll always come back to him
 Eddie Q.
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Always very professional and cares about my medical needs.
 Judy L.
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Very helpful and caring service.
 Aaron B.
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Dr Grinspun and the Cookeville staff are amazing! They have helped me to feel back to normal. I am so appreciative of everyone’s expertise and help. Highly recommend!
 Sherri L.
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I recently had carpel tunnel surgery there. The Dr performed it the clinic. The staff was wonderful, the procedure went well, no complications.
 Harold S.
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Very professional I would recommend to everybodyVery professional I would recommend to everybody.
 Lawrence M.
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Dr. Jules made me feel very comfortable. He is very knowledgeable and kind.
 Mary M.
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Great Doctor! On time and did a great job diagnosing and treating my problem. I would recommend him highly.
 John M.
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From start to finish Dr Jestus and staff were highly professional, personal and fully conversational about my condition and the treatments available and the expectations of success for each. They were truly interested in me and what was best for me going forward. More could not be expected.
 David L.
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Very through in explaining things. Very business-like. Woul recommend him to others.
 Charlotte F.
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Very knowledgeable doctors and staff who aim to please!
 Shelia D.
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Dr Robert’s took the time to explain to me what was going on with my knee. He didn’t rush me out of his office he was truly a blessing. I wished allmdoctors had his bedside manner. I couldn’t be more happy with my visit. 😁
 Tresa V.
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Dr jermakowiczis a very caring doctor and a straight shooter and that’s what I like
 William C.
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Dr. Jermakowicz and Mandy are really great, surgery date is set. Looking forward to having it.
 David W.
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Thanks for helping me. I just wish there was better to go through without surgery. Dr. Roberts and his staff are awsome.
 Margaret B.
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It was great!
 John D.
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This was the 2nd time I had a shot in my hip. Dr. Worley is the best. I was terrified the 1st time and the entire staff explained everything and put me at ease. It made such a huge difference in my ability to walk. Dr. Worley definitely knows how to give these shots with minimal discomfort!
 Marsha R.
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One of the best places I have ever been to and the Dr appointment was a very good choice my Dr was the best as he explained everything I needed to know and on the first appointment he has already getting myself on the right track and for that I'm so very grateful
 Chrystal M.
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Dr Jermakowicz is an amazing Doctor and Neurosurgeon. He has done several procedures for me over the last several months, my last was a Spinal Stimulator which has improved my back pain 90%. He and Mandy are very professional and caring. Always there when I needed them.
 Shelia H.
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The staff at the Crossville office are amazing people. They are friendly and answer all my questions like the professionals they are.
 Shelia H.
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Dr.Stachler and his staff are top notch professionals. Dr.Stachler did a total left hip replacement for me, my recovery from this surgery was awesome. I'm having a left knee replacement in December and I trust no one except Dr. Stachler. Fantastic group of professionals.
 Shelia H.
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I has been diagnosed with carpal tunnel syndrome in my right hand and was seeking a neurosurgeon to correct the condition. Dr. Jestus and Tier 1 had been recommended to me. Having heard only positive feedback about Dr. Jestus and CRMC, I decided on him for this surgery. The entire process, from making a timely appointment at Tier 1 for consultation and ultimately the surgical procedure, Dr. Jestus and his staff were cordial, easy to talk to, thorough, detailed and professional in every way. The surgical procedure, done on November 17, 2021, was a walk in the park and recovery is proceeding with no issues whatsoever. Dr. Jestus himself is a delight. All of this being said I can only extend the highest recommendation for Dr. Jestus, Tier 1, his staff and CRMC Surgery Center.
 Richard A.
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I am very happy that I found dr.burstedt and his delightful staff.I had been to several drs.in Cookeville no one could find the problem.I am so greatful and blessed to have dr.burstedt .
 Brenda L.
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I was very pleased with Dr.Burstedt. He explained everything he was going to do. I’m looking forward to coming in to have the facets treated on the left side of my cervical spine. I’m hopeful that I can have less pain in my neck which I have endured for the last year and a half.
 Priscilla O.
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Dr. Roberts and Scott Lamb, PA, are top of the line!! Efficient office, staff are patient w questions, and the whole visit was surprisingly brief. Best of all, my injury is healed, with no need for ongoing medication!
 Virginia K.
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Recently saw Dr. McKinney concerning bump on lower leg just below the knee, xrays were taken, Dr. McKinney diagnosed the bump. The xray tech, Dr. McKinnery and his nurse were excellent. The only complaint, is it seems when I visit Tier 1, I routinely have a long wait time usually 30-60 minutes past scheduled time. Again the care I have received has been top notch.
 Edward F.
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dr.grinspun & all staff at tier1 are absolute professional. Before & after surgery. Thanks dr.grinspun & all staff at tier1.
 James F.
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Great service and great care.
 David B.
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Dr. Stachler is very caring and a skilled surgeon. My recovery from reconstructive knee replacement was a great success!
 Shannon JILL P.
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Got in immediately. Everyone very courteou and helpful. Dr. Jesus new exactly what the problem was. Better yet, no surgery required. Pain now gone within a day with the right prescription
 Larry W.
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Very good experience with Dr Pahl Great bedside manner Will definitely recommend Him and Tier 1 to friends
 Nolan D.
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From my first appointment at Tier I North the office staff greeted me professionally, and I quickly went into the appointment and the XRay tech and nurse were exellent. Dr. Worley came in to look at my injured foot and explained the fracture, Xray results and took care to help me with this issue. He was very kind and knowlegable. I have returned a 2nd visit and received the same care.... I would definetly recommend Dr. Worley to friends.
 Marian M.
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I knew nothing about Dr. Pahl when I went to Tier 1. He was just the doctor I was given the appointment with. I couldn't be happier with my experience with Dr. Pahl. He was very personable and professional. He was very clear and precise with my care and what I needed to do. I highly recommend Tier 1 and Dr. Pahl.
 Katherine L.
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Dr. Stachler did a total knee replacement on me two weeks ago and I am very happy with the results. He and his staff I highly recommend.
 Rita L.
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Dr Roberts explained everything I needed to know very satisfied with his hip replacement on me
 David S.
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Staff is friendly and professional. Dr. Jermakowicz is A-1. Explains the procedure completely in words you can understand. Plus he has a sense of humor, unlike most specialists I've dealt with in the pasr.
 Carl B.
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He is very professional but at the same time he is caring. I will let you know more after I have my surgery.
 Jackie P.
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Everyone in the office is very pleasant, helpful and efficient. Dr. Grinspun was thorough in his questions and explanations. He came highly recommended by a friend, and in turn, I highly recommend him.
 Lori B.
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I very appreciate Dr. Juels! He is the best. He explain everything about my surgery.
 Martha B.
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Man , where do U start THANKS Dr.McKinney you are GREAT.Your STAFF is GREAT and let also say CRMC the STAFF that took CARE of me YOU GUYS AND LADIES where ALL SOME,PT STAFF We(l) had GREAT experience, THANKS to ALL that waited on me hand 🤚 and feet!!!
 Mance B.
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Always pleased with Tier 1. Feel much better after treatment. Thank you Dr. Turnbull.
 Marge B.
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They are all so professional and kind as they serve you at Tier 1.
 Judy L.
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Feel a more thorough solution and info to provide pain solutions could have been provided
 James M.
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Very pleased with my visit to Tier 1 Emergency center as well as with Dr. Worley. Thank you. Diann E
 Diann E.
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Dr. Pahl, sincerely cares about his patients and the outcome you will have with your surgery and options. He is up front with you on what you can and cannot do to make your surgery successful. I am thankful that he was the doctor I got. We knew nothing about him So my daughter looked him up and saw he had good credentials and said moma I think he would do good with you. I am four months out from my surgery of a massive rotator tear. I am so pleased with the results I am having.
 Doris Z.
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Surgery went well. Great staff. Nurses and attendants were excellent.
 Charles L.
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I love these people. They have always been right on top of doctors appt. Surgery care. Highly recommend them for your care.
 Thelma Y.
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Found what was wrong with my lower back and knee in minutes. I have went to more than 3 doctors and nothing wanted to give me pills. He looked at me maybe 10 minutes and 2 procedures later feel wonderful with no pills Thank you so much
 Dorothy M.
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very pleased with surgery so far thank you
 Jamie B.
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Dr. Worley understood my needs and explained alternative treatments that would not help with my knee pain.
 Diana R.
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Our experience with Dr.Worleywas very good. Tim s
 Robert S.
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I took my nephew in to see Dr. Worley due to a knee injury this morning. This was our first time as he was a new patient to this office. Rebecca at the front desk was exceptionally helpful with getting all the insurance information and I could not have asked for her to be any friendlier. Dr. Worley was great and very informative. He talked to Briley and explained to him what he needed to do and never once made him feel intimidated as a physician. I highly recommend Dr. Worley to anyone with any sports related injuries as to he is very educated in this field.
 Briley G.
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Very pleased with Dr. Grinspun .
 Theresa R.
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Dr. Jules is excellent. I have been see him more than a year for my foot pain. After a year with physical therapy, exercises, and wearing a boot I decided to get surgery. Dr Jules explained to me everything about the foot surgery I need it!
 Martha B.
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Dr Juels is very professional and explains everything in detail. He operated on my foot that was broken in numerous places. I would recommend him. Very satisfied with his treatment and knowledge.
 Faith G.
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Dr. Stachler was very professional. He discussed best options for Care and made me feel very comfortable and cared for. I very much had a say in the decision making process. Looking forward to my next appointment.
 Donna H.
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Dr. Turnbull is very thorough and has always provided me with outstanding care. He takes the time to answer all questions and always maintains a professional manner. I have full faith and trust in his abilities and would recommend him to anyone needing his expertise.
 Adelheid R.
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Thankful for Dr. Grinspun and the team in Crossville today.
 Heather R.
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The people are very friendly and the facility is very clean and in order. The only complaint that I would have is I would have appreciated having the events that were about to happen to me explained to me beforehand.
 Angela W.
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Dr. Pahl has met all my expectations in performing my total shoulder replacement and all the follow-up visits. He is thorough and patient to answer every question and listen attentive to any concerns. I'm extremely pleased.
 John E.
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Our visit was great today. He explained everything that was going on and answered all of our question we had for him
 Hayleigh B.
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Dr Burstedt is always professional and respects my needs. I highly recommend him and the staff at the surgical center.
 Ronald H.
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Dr. Burstedt was very professional and is very friendly and courteous. He appears to be a very good pain specialist. I would highly recommend him.
 Glenda R.
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Dr. Turnbull and his nurse where both very kind. Dr. Turnbull himself was very thorough and helpful.
 Kayla S.
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Very good
 Jason H.
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From my very first appointment to assess my back and issues I was having to the day of surgery, Dr J and his team are amazing and caring! I was very anxious but they put my mind at ease and were so kind and patient thru the whole process. But what I appreciated most was the way they showed Christ love and gave Him the glory! I wouldn’t recommend anyone else :)
 Christina H.
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Very pleased with Dr Stachler
 Eddie Q.
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Very professional
 Timmy B.
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Very pleasant Everyone was very kind
 Christine R.
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Great doctor !Great Service
 Lewis D.
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Dr. Grinspun is one of the best surgeons I’ve ever had. I’m so incredibly thankful that he did both carpal tunnel surgeries at the same time. I then got trigger finger and he did that as well. I’m pleased that I have no scarring and minimal pain. I recommend him and his great nurse to everyone.
 Racheal L.