Tier 1 Protecting Our Patients

March 23, 2020

COOKEVILLE – At Tier 1 we are here to treat your Orthopedic, Neurosurgical, Surgical Podiatry and Sports Medicine needs today during this unusual time and for years to come.

To best comply with Social Distancing and help prevent the spread of the COVID 19 virus Tier 1 will implement screening for all patients. We are doing so to protect our patients providers and staff.

All patients will be screened and signed in for their visit (along with necessary paperwork) at the door on Spring Street for the main building, the entry door at PT, Tier 1 North building MRI and the Crossville office. Patient co- payments and deductibles will be estimated and collected at this point as well.

No patent guests will be allowed unless it is medically necessary for the visit. Guests if needed will have the same screening as above and be limited to 1 per patient.

The Tier 1 lobbies will be used for patients and approved guests having mobility problems only. Patients will be directed to wait in their cars for the nurses or staff to call them back into the office for their visit.

Telehealth/video visits will be available to existing patients based upon patient request in the near future.

The Tier 1 North building at 335 Spring Street location will be set up as an urgent care site for the practice for patients needing urgent orthopedic and surgical podiatry needs. This will open Tuesday March 24th with the office hours being from 8:00 a.m. to 7:00 p.m.